Terms And Conditions

HOLLYWOOD SPORTSBOOK: GENERAL TERMS AND CONDITIONS

These are the Terms and Conditions for all bets offered by any of the companies in the Hollywood Sportsbook Group of Companies, as well as other bookmaking operations managed by Hollywoodbets on behalf of other licensees, which shall hereafter be referred to as 'Hollywoodbets'. A list of the companies which comprise the Hollywoodbets Group and the bookmaking operations managed by Hollywoodbets are available on the Hollywoodbets website which can be found at sport.hollywoodbets.net.

1. General

The purpose of these Terms and Conditions is to record and explain the terms and conditions under which all bets are offered and accepted by Hollywoodbets. These Terms and Conditions apply to all transactions between you and Hollywoodbets. Hollywoodbets shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein.

Any bet offered and accepted by Hollywoodbets is accordingly subject to these Terms and Conditions as read with the Customer Privacy Notice and the General Betting Terms and Conditions. It is your responsibility to ensure that you are fully acquainted and familiar with them, as well as the relevant national and provincial legislation.

In addition to these Terms and Conditions, the reader is encouraged to visit Hollywoodbets' Customer Privacy Notice in terms of the Protection of Personal Information Act, 2013 (POPI). The Privacy Notice is to be found on the Hollywoodbets' website and contains guidance on what your personal information is collected for, under what circumstances Hollywoodbets may use that information, what safeguard measures Hollywoodbets has in place to protect your personal information, how to engage with Hollywoodbets to have your information updated or deleted and related guidance on the protection of your personal information.

These Terms and Conditions may be changed from time to time by Hollywoodbets and it is your responsibility to ensure that you are acquainted and familiar with any such changes. All changes will be posted on the Hollywoodbets website

No variation, addition or termination of any of these Terms and Conditions shall be of any force or effect unless agreed to in writing by Hollywoodbets.

No failure on the part of Hollywoodbets to exercise and no delay by Hollywoodbets in exercising any right under and in terms of these Terms and Conditions will operate as a waiver of that right, nor will any single or partial exercise of any right under these Terms and Conditions preclude any further or other exercise of that right nor act to the exclusion of any other right.

Should Hollywoodbets fail or decline to enforce the whole or part of these Terms and Conditions or grant any indulgence to you then that act, or omission, shall not be interpreted as a waiver of rights, nor shall it act as an estoppel against or otherwise prejudice Hollywoodbets.

Should you have any query or comment regarding these Terms and Conditions, or in the event that you require clarification or advice in this regard, kindly e-mail your query or comment to [email protected] or call our hotline on 087 353 7634.

1.1 Licensing

Hollywoodbets is licensed to carry on business as a bookmaker by the Gauteng Gambling Board, the Western Cape Gambling & Racing Board, the Eastern Cape Gambling Board, the KwaZulu-Natal Gaming and Betting Board, the Limpopo Gambling Board, the Mpumalanga Economic Regulator and the Free State Gambling Liquor & Tourism Authority, and is subject to the relevant provincial gambling legislation and national gambling laws. Hollywoodbets carries on business in accordance therewith as well as the prescribed Operational Rules for Bookmakers within South Africa. Hollywoodbets complies with all gambling and betting laws so that you are assured of uniformity, transparency, fairness and protection in all your betting transactions.

1.1.1 Sport.hollywoodbets.net is licensed in the South African province of Gauteng by the Gauteng Gambling Board, save as recorded below.

1.1.2 With effect from 1 January 2018, all new account registrations by residents of Limpopo and Mpumalanga will be regulated by their respective Boards in their respective provinces. All new registrations from the remaining provinces shall be regulated by the Gauteng Gambling Board.

1.1.3 The rules and regulations of the Gauteng Gambling Board can be viewed at www.ggb.org.za The rules and regulations of each of the Western Cape Gambling and Racing Board, Eastern Cape Gambling Board, the KwaZulu-Natal Gaming and Betting Board, the Limpopo Gambling Board, the Mpumalanga Economic Regulator and the Free State Gambling Liquor & Tourism Authority can be viewed and read at www.wcgrb.co.za, www.ecgbb.co.za, www.kzngbb.org.za, www.lgb.org.za, www.mer.org.za and www.gla.fs.gov.za.

1.2 Minimum Age to Place a Bet with Hollywoodbets

The minimum age to open an account or place a bet with Hollywoodbets is 18 years. National Gambling law prescribes that the placing of bets by persons under the age of 18 is an illegal transaction which is void in law

1.3 Verification and FICA Requirements

FICA regulations dictate that Hollywoodbets must identify and validate all customers who open an account with Hollywoodbets and also customers who are not account holders and who place bets or request pay - outs of a particular value with Hollywoodbets.Accordingly, you may be requested to provide documentary evidence of your identity and residence before you can place a bet or request a payout with Hollywoodbets.In addition, new customers who open an account with Hollywoodbets will be required to stipulate the source of their funds as part of the registration process.More information regarding the FICA Act can be found at www.acts.co.za/fica. If you fail to comply with FICA requirements, Hollywoodbets is obliged to refuse to accept that bet from you.

Hollywoodbets reserves the right to use a third-party verification agent/process in order to verify your identity, residence, contact details and other information and by opening an account, customers specifically consent to Hollywoodbets providing such third-party agent with their details, including biometric identifiers.

In compliance with FICA and other regulatory requirements, personal information needs to be stored for a period of 5 years post the termination of the business relationship.

1.4 Account Closure

Hollywoodbets aims to maintain a friendly business relationship with all its customers. Hollywoodbets does, however, reserve the right to refuse to accept a bet from you and to suspend or close any account if you refuse or fail to comply with these Terms and Conditions or gambling law, in which event Hollywoodbets will refund you any credit in your account at the time.

1.5 Fraudulent Activity

In the event that Hollywoodbets suspects fraudulent activity in relation to any account or bet, Hollywoodbets reserves the right to suspend the account and the processing of any and all transactions on that account until Hollywoodbets is satisfied that the transactions concerned are lawful. Hollywoodbets will report any fraudulent activities to the relevant authority. Persons attempting fraud may be prosecuted and any bets fraudulently placed with Hollywoodbets will be void.

1.6 Governing Law/Jurisdiction/Foreign Exchange Regulations

Hollywoodbets is governed by the laws of the Republic of South Africa and all bets are offered and accepted by Hollywoodbets in the Republic of South Africa in terms thereof.

All transactions are in South African Rands.

Foreign Exchange Regulations in the Republic of South Africa limit the extent to which Hollywoodbets may offer its online betting service to non-residents. Bets are accepted and payment of winnings can only be made in South African Rand into a South African bank account in the name of the customer.

Betting with Hollywoodbets and access to the Hollywoodbets website may not be legal for some persons in certain countries. Hollywoodbets does not intend that the website should be used for betting or any other purpose in countries or jurisdictions where such activities are illegal. Hollywoodbets' website does not constitute any offer, solicitation or invitation to any person for any service or transaction where such activities are prohibited by law. It is your responsibility to understand and determine the law that applies to the jurisdiction in which you are present and Hollywoodbets does not accept any responsibility under any law in any jurisdiction other than that of South Africa.

1.7 Security

Hollywoodbets will treat your bets and winnings as confidential and will not disclose any information in connection with your transactions to a third party unless and to the extent that it is obliged by law to do so.

If you open an online account with Hollywoodbets your username, account number and password must be kept confidential and secret by you. All transactions where your username and password have correctly been entered will be deemed to have been placed and accepted by you and shall be for your account. It is your responsibility to advise Hollywoodbets of any changes of address or contact details.

Hollywoodbets and its directors, employees, agents and shareholders accept no responsibility or liability for any damages or loss that may result, or be alleged to have resulted, from Hollywoodbets' website or its contents, including interruptions in transmission or operation, loss of or corruption of data, failure of lines or any other communication medium, any individual misuse of the site or its content or any error or omission in content.

1.8 Third Party Links

Hollywoodbets is not responsible for the content of linked third party websites or the services offered therein, does not make any representations regarding the content or accuracy of materials on such third-party websites and will accept no liability for any direct or indirect damages arising out of your access and use of the information provided therein.

1.9 Time

All times quoted by Hollywoodbets are South African.

1.10 Competition Rules

Any competition prize awarded by Hollywoodbets may not be redeemed or exchanged for cash.

2. General Betting Terms and Conditions

2.1 Right to Refuse/Limit Bets

Hollywoodbets is not obliged to accept any bet or type of bet. Accordingly, Hollywoodbets reserves the right to refuse the whole or part of any bet without offering any explanation. You acknowledge, agree and confirm that all betting transactions with Hollywoodbets shall be subject to the market win limits and the daily overall win limit indicated in section 2.14.

2.1.1 You undertake not to submit any betting transaction offer which exceeds the win limits indicated in the table and paragraphs of section 2.14

2.1.2 You acknowledge that it is possible that the computer software, for whatsoever reason, of Hollywoodbets and/or the conduct/misconduct of its team members may result in Hollywoodbets accepting your betting transaction offer (notwithstanding your undertaking indicated in 2.1.1) and notwithstanding that such offer exceeds the win limit impositions indicated in section 2.14.

2.1.3 You agree that should you breach the undertaking indicated in 2.1.1 and should Hollywoodbets accept such offer from you, then, in such event, Hollywoodbets, in its sole discretion, shall be entitled at any time (before, during and/or after the event) to void or cancel the betting transaction, alternatively shall be entitled to reduce the betting transaction win limit amount so as to bring it within the maximum win limit amount as indicated in section 2.14.

2.2 Correction of Errors

2.2.1 Hollywoodbets recognizes that whilst it takes all possible steps to prevent errors during the course of betting transactions, errors may arise as a result of, inter alia, computer hardware and or computer software or human errors. Such errors may include the failure of the computer system to reject certain betting transactions e.g. related bets or betting transactions that exceed the limit impositions, or reflect the incorrect odds or handicaps or have an event (other than an in-running event), open after the scheduled start time. In all these events Hollywoodbets shall be entitled to correct these errors or cancel the betting transactions. Hollywoodbets is under no obligation to communicate with the customer, either before or after the affected event, with regard to any correction/cancellation and the failure by the customer to receive any communication shall not entitle the customer to contend for the existence of a valid and binding betting transaction.

2.2.2 Hollywoodbets reserves the right to correct any errors in odds offered by Hollywoodbets at any time by substituting the corrected odds as determined by Hollywoodbets, in its sole discretion in respect of the event concerned, for the original Hollywoodbets price, regardless of whether or not the bet has been struck, in which event you will be deemed to have been offered and where applicable, accepted and accordingly the bet to have been struck at the corrected odds.

2.2.3 Hollywoodbets reserves the right to correct any errors in sports betting handicaps offered by Hollywoodbets at any time by substituting the corrected sports betting handicaps as determined by Hollywoodbets, in its sole discretion in respect of the event concerned, regardless of whether or not the bet has been struck, in which event you will be deemed to have been offered and where applicable, accepted the corrected sports betting handicaps and accordingly the bet to have been struck at the corrected sports betting handicaps.

2.2.4 If a customer should realise or suspect that Hollywoodbets' computer system and/or its employees or agents may have made an error in accepting a betting transaction, then the customer is urged to communicate with Hollywoodbets to determine whether in fact an error has taken place and thereby avoid the potential dispute and disappointment when the betting transaction concerned has been corrected or cancelled.

2.2.5 It must be borne in mind that the Gauteng Gambling Board has held that Hollywoodbets (and other bookmakers) may, in compliance with its terms and conditions, retrospectively void or amend bets which were erroneously accepted in conflict with the company's terms and conditions.

2.2.6 Hollywoodbets reserves the right to correct results where they have been previously incorrectly processed and paid. Hollywoodbets accounts which have been incorrectly credited with incorrect winnings as a result will be adjusted to reflect the corrected position or where customers are incorrectly paid in cash with incorrect winnings, then the incorrect winnings will be deducted from customers' Hollywoodbets account, and account holders hereby authorise Hollywoodbets to do so and also waive all and any claim which they may have against Hollywoodbets for payment of any amount incorrectly credited to their accounts or incorrectly paid to them in cash.

2.2.7 Any error in venue, time, date, team composition, identity of any competitor or result of any past event in respect of any event advertised by Hollywoodbets, shall not entitle the customer to a refund of stakes or to avoid the bet concerned.

2.3 Acceptance of Bets

Once a transaction code or ticket has been logged or issued to you, bets may not be cancelled or changed by you under any circumstance except as per Horse Racing Rules clause 3.3.2 and 3.4.1 in respect of Open Bets and clause 3.4.2 for Fixed Odds Bets. It is your responsibility to ensure that the details of all bets are correct. If you dispute the nature, type and odds in respect of any bet, Hollywoodbets' transaction log database will be final and binding in determining the outcome of that dispute.

Cash bets - the onus is on the customer to check the ticket as no bets may be amended or cancelled.

2.3.1 For a bet to be accepted by Hollywoodbets, it must be a valid bet.

A valid bet is:

  • One which has been offered by Hollywoodbets;
  • In respect of which Hollywoodbets has issued a transaction code or ticket;
  • Taken by a person of 18 years or older;
  • Is a bet taken by a person who has not been self-excluded;
  • Not fraudulent;
  • Is not a credit bet;
  • For bets taken on integrated third-party service providers' platforms, is a bet recorded by such third-party;
  • Has been placed with Hollywoodbets using any one of the prescribed methods used by Hollywoodbets from time to time to offer bets to punters;
  • Is not a void bet as may be determined elsewhere in the terms and conditions;
  • Has been placed with Hollywoodbets on a public facing platform:
    • m.hollywoodbets.net
    • sport.hollywoodbets.net
    • new.hollywoodbets.net
    • mob.hollywoodbets.net
    • mo.hollywoodbets.net
    • mobi.hollywoodbets.net
    • sport.hollywoodbets.net

Hollywoodbets shall not be obliged to accept a bet or pay out monies in respect of a bet that is not a valid bet.

If you have any doubts as to whether a bet has been accepted and is accordingly valid you should view your list of 'pending' bets or check with a member of Hollywoodbets' staff.

Telephone Betting - It is your responsibility to ensure that the details of all bets are correct when called to and confirmed by the operator. Once a bet is confirmed by an operator and agreed to by the client, it will be deemed as being the correct offer being made by the client. For a bet to be accepted, Hollywoodbets must issue a virtual or physical ticket in respect of each bet. A bet is not accepted on call back confirmation of the content of the bet by the operator but only on the issue of a ticket.

Customers can only bet up to the amount held within their account. No credit bets will be accepted by Hollywoodbets. A customer shall not, at any time, use any amount that has been incorrectly credited to his betting account as a result of

  • an incorrect deposit entry (whether done erroneously or deliberately and fraudulently),
  • a prohibited betting transaction;
  • an incorrect result; or
  • incorrect for any reason and which does not rightfully accrue to him.

Hollywoodbets shall be entitled to void any and all winning betting transactions where applicable and claim from the customer all amounts wagered on unsuccessful betting transactions

2.3.4 It is a condition of Hollywoodbets' acceptance of bets from you, and, by offering to place a bet with Hollywoodbets you represent and warrant that:

  • You are not prohibited from entering into the bet by any term of your contract of employment or any rule of a sport governing body which applies to you;
  • You are not a self-excluded person;
  • Where the bet is placed on the outcome of a race, competition or other event or process or on the likelihood of anything occurring or not occurring ('the event'), you do not know the outcome of the event.

In the event that any representation made by you proving to be false, your stake shall be forfeited and Hollywoodbets shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet.

2.3.5 If Hollywoodbets, in its sole discretion, believes or has reason to believe that the bettor is using a nom de plume (i.e. betting under an assumed name), with or without the other person's permission, then the customer agrees that he/she shall forfeit all stakes in respect of such bets and Hollywoodbets shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bets. In all instances, the onus to prove the validity of the bet shall rest with the customer.

Furthermore, Hollywoodbets reserves its right to freeze all accounts which it, in its sole discretion, believes or has reason to believe are suspicious pending an investigation by the relative authorities, be they SARS and/or FIC investigators, and personal verification by Hollywoodbets or its appointed agents.

2.3.6 You are solely responsible for the security and confidentiality of your account. In particular, you agree to keep your username, password and/or PIN strictly confidential and you are responsible for any misuse of your password and/or PIN. Provided that we have been correctly supplied with the account information requested, we are entitled to assume that offers and payments are made by you. You should change your password on a regular basis and never disclose it to any third party. You undertake to protect your username and password in the same way that you would in respect of your bank cards and any failure to do so shall be at your sole risk and expense.

If another person accesses your account, you are solely responsible for all their actions whether or not their access was authorised by you and you hereby indemnify Hollywoodbets and hold Hollywoodbets harmless against all costs, claims, expenses and damages howsoever arising in connection with the use of or access to your account by any third party.

2.3.7 All bets on contingencies which have already arisen, or where you could have an indication of the outcome at the time of placing the bet, or where Hollywoodbets has continued to accept bets on an event which should have been suspended for any reason, shall be void. Any bet placed after the start of an event and not identified as 'IN RUNNING' or 'IN PLAY' shall also be void. If you dispute the time at which a bet was placed, the time recorded in Hollywoodbets' transaction log in respect of that bet will be binding and Hollywoodbets' determination thereof will be final and binding on you.

2.4 Methods of Placing a Bet

A bet may only be placed with Hollywoodbets using any one of the following methods:

2.4.1 Telephone - It is your responsibility to ensure that the details of all bets are correct when called to and confirmed by the operator. For a bet to be accepted, Hollywoodbets must issue a ticket in respect of each bet. A bet is not accepted on call back confirmation of the content of the bet by the operator but only on the issue of a ticket.

2.4.2 Any mobile phone application ('Mobile') offered by Hollywoodbets from time to time for the placing of bets but excluding by SMS or text message to any Hollywoodbets employee or agent;

2.4.3 At a betting counter at any Hollywoodbets outlet;

A bet placed with Hollywoodbets by SMS, fax or any other medium not prescribed and identified within these terms and conditions will not be accepted by Hollywoodbets and will be void ab initio.

2.5 Taxation

Winning bets may be subject to betting tax in accordance with the law, in which event it will be deducted from your winnings and the balance paid to you.

2.6 Void Bets and Right of Set off

Hollywoodbets reserves the right in its sole discretion to deem any bet that does not comply with these terms and conditions as void.

Subject to 2.16, in the event of a void bet, the bet will be declared void ab initio and:

2.6.1 Hollywoodbets will return all stakes on void bets placed.

2.6.2 All winnings paid under a void bet will be forfeited and refundable to Hollywoodbets on demand by Hollywoodbets.

2.7 In-Running Betting

"Betting In-Running" or "Live In-Running betting" refers to all bets that take place while an event is in progress, i.e. betting that occurs after the official start but before the official end of the event. The odds in respect thereof shall be continuously updated during the event to reflect the current status of the game. In-running betting is only available on certain sports.

For all bets placed in-running, the rules before the start will apply except where otherwise offered by a difference in selections, prices or markets offered.

Hollywoodbets reserves the right to suspend (and re-open) in-running betting during the event concerned. No bets will be accepted when the betting is suspended.

Internet and Mobile - In-running betting odds may be subject to a time delay (which may appear as a browser delay) prior to acceptance. If a price of a bet changes after it is requested but before the bet is accepted, the bet will be re-offered at the new price. A further time delay will apply if a new price is subsequently requested. If the bet is suspended after the price is requested, but prior to acceptance of the bet, the transaction will be declined if you attempt to accept the bet.

Telephone Betting - It is your responsibility to ensure that the details of all bets are correct when called to and confirmed by the operator. For a bet to be accepted Hollywoodbets must issue a ticket in respect of each bet. A bet is not accepted on call back confirmation of the content of the bet by the operator but only on the issue of a ticket. Once a ticket has been issued, bets may not be cancelled or changed by you under any circumstance.

Where a blatant or palpable error is made in transmission on any event on which there is live betting, bets will be settled at the correct price at the time at which the bets was placed.

Where we have reason to believe that a bet was placed after the outcome of an event is known, we reserve the right to void the bet. Where any in-running event is not completed all bets on that event shall be void except bets where the contingency has already been determined.

Hollywoodbets reserves the right to amend the odds on any bet if that bet was placed during the period when betting should have been suspended for any reason.

The terms and conditions and specific rules for various sports covered 'in-running' are detailed below per section 4

2.8 Dead-Heat

In the event of a dead heater a tie, where odds were not offered by Hollywoodbets on such an outcome and the event was not a "draw no bet" event, bets will be paid at the face value of the ticket divided by the number of competitors dead-heating or tying for that placing. Place ties will only be paid on an event for which place betting was available and the winnings thereon will be calculated by multiplying the face value of the ticket by the remaining number of places available and divided by the number of competitors tying for those available number of placings.

In the event of a dead heat where odds were offered by Hollywoodbets on such an outcome, then all win or place bets will be losers and the draw option will be paid on the winner.

Save in respect of the foregoing the dead-heat rule as recorded in the Horse Racing Rules shall mutatis mutandis apply in respect of all sports/events and bets thereon.

2.9 Suspension of Markets

Hollywoodbets reserves the right to suspend a market at any time. When a market is suspended any bets placed during that suspension will be rejected and any bet accepted will be void.

2.10 Official Starting Time

The official starting time for any event is that stated by the controlling body for the relevant event.

2.11 Results

The result of any event will be accepted and posted by Hollywoodbets in accordance with the first official result of that particular event, irrespective of any subsequent revocation of that result due to disqualification or otherwise.

2.12 Special events

All special events on which bets are offered by Hollywoodbets shall be deemed to be sporting events even if they fall outside the scope of sport. All the Terms and Conditions relating to sport as well as the specific discipline rules in respect thereof shall apply to special event bets.

2.13 Sports Betting

In all betting relating to sports other than horse racing, the terms and conditions relating to betting on horses shall mutatis mutandis apply to all circumstances not covered by the specific sports discipline rules.

2.14 Maximum Winning

The maximum amount that any single customer may win from any bet or bets placed with Hollywoodbets on any one day, irrespective of the stakes in respect thereof or the terms of that bet, is set out in the table 2.14.5 below but subject otherwise to a maximum of R1 500 000 (one million five hundred thousand rand) per customer per day save in respect of 16 (sixteen) exceptions being:

  • a bet of 4-5 legs on a soccer multiple,
  • Hollywoodbets bespoke bets,
  • in which case, the maximum payout limit shall be R2 000 000 (two million rand) per customer per day,
and
  • bets of 6-7 legs on a soccer multiple,
  • in which case, the maximum payout limit shall be R3 000 000(three million rand) per customer per day
and
  • a bet of 10 legs and more on other sports events and contingencies,
  • bets on the Texas 12/24 draw with 6-11 numbers correct,
and
  • a bet of 8-14 legs on a soccer multiple,
  • in which case, the maximum payout limit shall be R7 000 000 (seven million rand) per customer per day,
and
  • a bet of 15-24 legs on a soccer multiple,
  • in which event the maximum payout limit shall be R10 000 000 (ten million rand) per customer per day
and
  • a South African Pick 6 Open Bet only (which pays in excess of R1m)
  • in which case the maximum payout limit shall be R15 000 000 (fifteen million rand) per customer per day (inclusive of any applicable bonus)
and
  • a bet of 25 or more legs on a soccer multiple,
  • a bet on the Texas 12/24 draw with 12 numbers correct,

As a definition, Customer shall mean a customer, bettor, punter or syndicate of customers or any group of people acting in conjunction with each other, as may be determined by Hollywoodbets in its sole discretion.

In the event that a customer transacts a number of individual betting transactions which either constitute the same betting transactions and/or similar ones then these will be treated by Hollywoodbets, at any time either before, during and/or after any one or more of the sporting events has occurred, as constituting one combined betting transaction. In the event, and as a result of the combining of the betting transactions, it should transpire that the maximum payout limit amount is exceeded, then Hollywoodbets shall be entitled to adjust the betting transaction (combined) to bring same within the maximum payout limit and if necessary, Hollywoodbets shall be entitled to void all betting transactions and to replace same with a single betting transaction.

If a number of bets containing the same selections are placed by more than one customer and Hollywoodbets has reason to believe that these bets originated from or were placed on behalf of the same customer, syndicate of customers or any group of people acting in conjunction with each other as may be determined by Hollywoodbets in its sole discretion, Hollywoodbets reserves the right to limit the total winnings payable in respect thereof to the maximum amount that a single customer may win on one day's trading, being the lesser of the value in the table 2.14.5 below or R1 500 000.00, save in respect of the exceptions as aforesaid. Hollywoodbets, in its sole discretion, shall determine if a bet has been placed by a nominee or on behalf of a single customer and Hollywoodbets' decision in that regard shall be final and binding.

Where bets have been placed on different days in respect of an event or events held on the same day, the maximum amount that one customer may win on one day's trading is determined by the day that the final event/market is resolved, and not on the individual day on which each bet was placed and accordingly limited to the lesser of the maximum amount displayed in the table 2.14.5 below or R1 500 000.00 per customer per day per event, save in respect of the exceptions as aforesaid.

Notwithstanding the aforesaid daily limit, where the selection of multiple bets is made from the different categories listed in the maximum winnings table below, the lowest daily maximum winnings recorded in the table below will apply.

Where a soccer multiple has 4 or more legs but also includes an event from another sport or horse racing, such multiple shall fall within the maximum winning category of that sport or horse racing but the maximum winnings shall not exceed R1 500 000.00 (one million rand). The same shall apply in respect of bets including the exceptions as above.

Any increases to the prescribed winning limits will be considered, on application by you, on an individual bet basis at the time each bet is placed, and you should contact Hollywoodbets' Call Centre (08600-HOLLY or 08600 - 46559) or the Manager of the outlet concerned, for assistance.

Any bet placed by a customer in excess of the payout limit will be accepted, whether they are winning or losing bets, and paid out subject to the payout limits prescribed. The onus is on you, the customer, to ensure that bets taken fall within the generic payout limits or individual limits assigned to your account. In the event that the win limit impositions, as indicated hereinunder, are exceeded, for any reason whatsoever, then Hollywoodbets shall be entitled, at any time, to amend the betting transaction/s concerned in order to bring same within the win limit imposition/s - Hollywoodbets shall furthermore have the right to reverse any amount that has been credited to a client's account and where necessary to credit the account with the correct amount, which crediting is necessary as a result of the amendment of a betting transaction to bring it within the imposed win limit amount. The amendment of the betting transaction, to bring it within the win limit imposition, shall be such that the odds are amended to ensure the limit is not breached. By way of example, if a horse racing treble bet is taken (by whatever means) in the value R500 000/5 000 (odds 100/1), such bet shall be amended to R400 000/5 000 (odds 80/1), where the win limit imposition is R400 000 only.

2.14.1 Payout Limits (Tote, Exotic type bets)

Payout limits apply to Win, Place, Swinger, Exacta, Trifecta, Quartet, Double, Place Accumulator, Jackpot, Pick 3, Bipot, Pick 6, Mixa Bets, Rugby Special, Score Special, Soccer GG, Soccer Pot, and Soccer Special type bets. Pay-outs will be limited to the lower of the pool limit and the limits as detailed above.

Examples:

  • If Hollywoodbets lays a Jackpot that pays R970 000 to a R1 unit and a customer catches it once (100%), the full dividend will be paid.
  • If Hollywoodbets lays a customer 4 tickets totalling 5 full Pick 6s that pays R2 400 000 to a R1 unit, with a net pool of R4m, the pool limit will apply. The pool limit is R4m. This payout will be limited in terms of the preceding paragraphs which declare that the maximum amount that any single customer (directly or indirectly) may win from any bet or bets placed with Hollywoodbets on any one day, irrespective of the stakes in respect thereof or the terms of that bet, is subject always to a maximum of R1 500 000.00 (one million five hundred thousand rand) per customer per day save in respect of a Pick 6 Open Bet in which event the maximum payout limit shall be R15 000 000.00 (fifteen million rand) per customer per day. This scenario shall be limited to a R4m payout.
  • If Hollywoodbets lays a customer a Pick 6 ticket where the pool was R16,5m and the payout was R16 500 000 to a R1 unit, then the payout limit shall be R15 000 000.
  • If Hollywoodbets lays a customer a Pick 6 ticket winning R1.7m and additional winning bets (not Pick 6s) totalling R500 000, then the payout limit shall be R1.7m only.
  • If Hollywoodbets lays a customer a Pick 6 ticket winning R700 000 and additional winning bets (not Pick 6s) totalling R1 100 000, then the payout limit shall be R1.5m only.
  • If Hollywoodbets lays a customer tickets totalling 20% of a Pick 6 that pays R3 400 000 to a R1 unit, the payout will be R680 000 (being 20% of R3.4m).

2.14.2 Open Bet Limit (local and international where the net pools are below R1 000 000)

An open bet is a bet offered by Hollywoodbets on one or more events in which no fixed odds are agreed at the time the bet is placed and the winnings and therefore the payout is determined after the outcome of the event on which such bet was struck becomes known, with reference to dividends generated by a totalisator.

If a number of bets containing the same selections are placed by more than one customer, and Hollywoodbets has reason to believe that these bets originated from or were placed on behalf of the same customer, syndicate of customers or any group of people acting in conjunction with each other as may be determined by Hollywoodbets in its sole discretion, Hollywoodbets reserves the right to limit the total winnings payable in respect thereof to the Pool Limit.

Winning limits shall also apply to Win, Place, Swinger, Exacta, Trifecta, Quartet, Double, Place Accumulator, Jackpot, Pick 3, Bipot, Pick 6, Mixa bets, Rugby Special, Score Special, Soccer GG, Soccer Pot and Soccer Special. The maximum winnings in respect thereof will be limited to THE TOTAL NET POOL LIMIT of the local SAFTOTE pool.

By way of example, if the total available pool on an Exacta is R2 500, then this is maximum payout that may be distributed to a customer who has selected the winning combination/s regardless of the stakes or the number of tickets.

If Hollywoodbets laid 1000 winning Exactas to a customer and the Saftote dividend was R 3.50, Hollywoodbets would limit the payout to pay the Pool Limit of R2 500.

The open bet pay-outs will be limited by the number of dividends being paid by the totalisator. The totalisator pools will be divided by the number of open bet dividends paying for that race. Therefore, if a race is paying 4 places, the totalisator place pool will be divided by 4 and that value shall be applied to each placing as a limit.

By way of an example, if the net swinger pool is R3 000 and there are 3 swingers to be paid, the net pool for each swinger will be R1 000 (R3000/3 swingers) and this shall be the open bet limit applied. Therefore, if swingers are caught by a customer with Hollywoodbets, and the total payout is R1 300, this payout will be limited to R1 000. The same applies to all open bets.

2.14.3 Open Win and Open Place Limits

Notwithstanding the pool size, Hollywoodbets reserves its right to limit the odds payable on open wins and open places to a maximum of 50% over the fixed odds starting price of the horse (being the last price laid by Hollywoodbets). The payout limit will be the lesser of the Saftote pool size and the value of the stake applied at the odds limit.

By way of example, if a horse has a starting price of 2/1 and pays R5 for a win (odds of 4/1) on the totalisator (where the pool size was R15 000) and a customer has R1 000 wins, then the payout will be limited to odds of 3/1. Should a customer have had R5 000 wins on the horse then the maximum win amount will be the pool size.

2.14.4 Carryovers

Should there be no winning tickets on any pool on the Saftote Totalisator (i.e. a full carryover) but winning tickets at Hollywoodbets, Hollywoodbets will pay a dividend determined by dividing the Totalisator pool by the number of Hollywoodbets winners. Hollywoodbets' maximum liability, in totality, to customers shall be limited to the pool. These dividends and pay-outs will be subject to the overriding daily payout limit.

Where a partial carryover is declared by the Saftote Totalisator on an open bet, on non-commingled pools, Hollywoodbets shall pay its winning customers based on the value of the total pool. Hollywoodbets' maximum liability shall be limited to the total pool. These dividends and pay-outs will be subject to the overriding daily payout limit.

By way of example, if a Pick 6 pool is R2.5m and only a 10% winner is declared with a dividend of R250 000 and a carryover of R2 250 000 is declared, then Hollywoodbets' customers' winning bets shall be based on the pool of R2.5m and the maximum liability in totality to all customers shall be limited to the value of the pool.

Where a partial carryover is declared by the Saftote Totalisator on an open bet on commingled pools on international races, Hollywoodbets shall pay the dividend declared. However, the liability shall be limited to the value of the pool paid out and NOT the value of the total pool.

By way of example, if a commingled Trifecta pool is R10 000 on an English event and a dividend of R700 is declared to 6 winners locally (total payout R4 200) and a carryover of R5 800 is declared, then Hollywoodbets' maximum liability to any customer shall be limited to the value of the payout being R4 200.

2.14.5 Fixed Odds Maximum Winnings Table

Where indicated with a *, these limits shall apply, notwithstanding the limits set out in 2.14.1; 2.14.2; 2.14.3, to Open Win Bets as well.

Sport Event/League Bet Type Payout Limit
Horse Racing   Single Bet - first timer* 50,000
    Double - incl a first timer* 100,000
    Treble - incl a first timer* 200,000
    Quads or more - incl first timer* 400,000
    Single Bet - other* 100,000
    Double - other* 200,000
    Treble - other* 400,000
    Quads or more - other* 1,000,000
 
Soccer All Leagues Single Bet 200,000
    2 legs 500,000
    3 legs 1 000,000
    4-5 legs 2 000,000
    6-7 legs 3 000,000
    8-14 legs 7 000,000
    15-24 legs 10,000,000
    25 or more legs 20,000,000
    All soccer limits are inclusive of bonus  
Soccer   Hollywoodbets Bespoke Bets 2 000,000
All Other Sporting
Events and
Contingencies,incl
eSoccer
  Single Bet 50,000
  Doubles 200,000
  Trebles 300,000
  4-9 legs 1 000,000
  Other Multiple Bets 5 000,000

2.14.6 Payout Limits (SP, All On and Yankee/Canadian type bets)

Payout limits apply to Win, Place, Starting Price, All-to-Come and Yankee/Canadian type bets. Pay-outs will be limited to the lower of R1 500 000 and the limits as detailed above.

Therefore, in respect of Yankee and Canadian type bets, the limit shall be R1 500 000 for the aggregated total of all bets in the combinations.

2.15 Related Bets

No related bets, (where the outcome of one part of the bet contributes or determines another part of the bet), will be accepted. If a related bet is accepted, the stake of the single bet will be divided and applied and paid equally over the respective events in the bet. Hollywoodbets, in its sole discretion, shall determine if a bet is a related bet, and Hollywoodbets' decision in that regard shall be final and binding.

Example: Manchester United to win in 90 minutes (price even money 1/1) AND Manchester United to win with exact score of 2-0 (price 7/1) will erroneously return a multiple price of 15/1. A bet of 1500/100 will be corrected to two bets, namely R50 on Manchester United to win in 90 minutes (price 1/1 bet would be 50/50) and a bet of R50 for Manchester United to win with exact score 2-0 (350/50).

2.16 Multiple Bets

Multiple bets will be subject to the win limit as per the maximum winnings table above, per customer. If any multiple bets are accepted by Hollywoodbets over this limit, the said bets will be adjusted to the prescribed limit at the same odds, whether they are winning bets or losing bets and winnings reduced and paid out accordingly.

If any selection in a multiple bet becomes or is deemed void, the money staked on that part of the bet which is void shall be placed on the remaining selections which comprise the multiple bet and the remaining selections of the bet shall stand. For example, if one match in a quadruple bet becomes void, the bet becomes a treble. If one leg of a multiple bet remains, that bet will stand as a single bet.

No multiple bet will be accepted where two legs of the multiple bet can be placed on and relate to the same individual event. For example, where one leg of a double is for Montoya to qualify in pole position for the Monaco Grand Prix and the second leg is for him to win the Monaco Grand Prix. The two bets are connected in that they relate to the same race. Should any bets be erroneously accepted by Hollywoodbets, the stakes will be equally divided between the selections which are connected.

Similarly, two legs of a multiple bet cannot be placed from the same individual event. For example, Manchester United is playing Liverpool and you select Liverpool to win as your first leg, you cannot now add an additional selection from within the same game to form another leg of your multiple bet.

2.17 Multiple Accounts

From 1 April 2014, customers with an existing Hollywoodbets account are not permitted to open a new account with Hollywoodbets.

Any customer that already has more than one Hollywoodbets account on 1 April 2014 is required to nominate a single Hollywoodbets account to use across Hollywoodbets' products by contacting the Hollywoodbets Helpdesk. Customers that continue to operate multiple Hollywoodbets accounts after 1 April 2014 will have their accounts 'linked' and managed accordingly. This may affect the extent to which bets can be placed on Hollywoodbets by such customers.

Should Hollywoodbets believe, using its absolute and sole discretion, that you have: a. registered and/or used more than one account; and/or b. acted in collusion with one or more other individuals through a number of different Hollywoodbets accounts to back the same combination of selections (regardless of whether or not such bets are struck separately, at a range of different prices or on different days).

In an attempt to exceed the maximum pay-out for an individual account holder across linked accounts, it reserves the right to withhold any winnings arising from such behaviour.

2.18 "Book-a-Bet"

This unique feature allows you to create a ticket online, "book' that bet and collect the ticket through an express line at any Hollywoodbets outlet.

  • You should follow these easy steps:
  • enter the Hollywoodbets website or mobile application but do not log on;
  • select your options of any fixed odds sporting event or contingency;
  • set the stakes and confirm the creation of the bet by clicking "Book This Bet". The "Booked Bet" will now be logged and generate a "Book-a-Bet" reference number. This reference number is valid while the markets selected remain active;
  • when you get to the Hollywoodbets outlet present your reference number to the team member and your ticket will be printed;
  • if any event or contingency selected on your "Book-a-Bet" has commenced, the reference number and the "booked bet" will be void;
  • the odds of the "Book-a-Bet" will be the odds at the time the ticket is printed and not the odds as may have been available when the bet was created;
  • "Book-a-Bet" only applies to fixed odds betting markets and expressly excludes In-Running or In-Play markets, , and Open Bets;
  • The "booked bet" is not a ticket, it is not a bet but only the reservation of a bet. The bet will only be valid once it has been paid for at a Hollywoodbets outlet and a valid ticket has been produced;
  • Hollywoodbets reserves the right to suspend or stop offering any particular market, which will result in the reference number being invalidated;
  • Hollywoodbets reserves the right to stop offering this service, for any reason whatsoever, without notice.

2.19 Dispute Resolution

Any dispute that a client may have with Hollywoodbets must follow the following procedure:

  • A brief summary of the dispute together with the client's account number and contact details must be emailed to [email protected]
  • Hollywoodbets will investigate the dispute and will revert within 5 working days;
  • Should the dispute not be resolved within 5 working days thereafter, the dispute must be reported to the appropriate Regulator for investigation and determination;
  • The determination shall be considered final and binding upon the parties and bets shall be adjusted accordingly, save that, should either party not be satisfied with the outcome of the determination then, and in that case only, will the parties be permitted to approach a court of law with competent jurisdiction to determine the matter.

3. Deposits and Withdrawals

3.1 Deposits

Deposits from account holders can be made via various channels, all of which are set out below in more detail.

These deposits will be held by Hollywood Sportsbook Gauteng (Pty) Ltd and credited to the customer's betting account once the amount has been cleared. Proof of a customer's deposit may be requested from the customer at the company's discretion. If a deposit is not cleared before the event that has been bet on using that deposit commences, Hollywoodbets will not be held liable for any bets missed as a result thereof.

All deposits held by Hollywood Sportsbook Gauteng (Pty) Ltd will not bear interest. There is no minimum or maximum deposit value, unless this has been specifically stipulated below for a particular deposit type.

Hollywoodbets will not be held liable should any of the third-party service providers be unavailable at any time.

Hollywoodbets reserves the right to add, cancel or withdraw any deposit option or change any of its terms and conditions related thereto at any time and without cause or notice.

All account information and transaction records held by Hollywoodbets are housed in a secure data centre and remain confidential.

If a customer wishes to query a deposit that is not reflecting, they can utilise any one of the below channels to do so (proof of payment will be required for all deposit-related queries):

3.1.1 Cash

Cash deposits into betting accounts are accepted at all Hollywoodbets outlets countrywide. For deposits of R5 000 or more, the identity of the customer will need to be verified prior to acceptance of the deposit. For deposits in excess of certain limits a valid proof of residence may also be required.

3.1.2 Direct Electronic Funds Transfer (Direct EFT)

This deposit mechanism can only be utilised by clients who have internet banking.

Direct EFT deposits can only be made into the bank accounts listed below and will be held by Hollywood Sportsbook Gauteng (Pty) Ltd and credited to the customer's betting account once the amount has been cleared by Hollywood Sportsbook Gauteng (Pty) Limited's bankers and the amount in question is reflecting/visible on the company's bank statement. Proof of a customer's deposit may be requested from the customer at the company's discretion.

Clients should ensure that they include their Hollywoodbets account number as a reference on all EFT deposits so that the deposit can be allocated timeously and accurately.

ABSA Nedbank First National Bank Standard Bank
Account No: 4065090549 Account No: 1305895991 Account No: 62107054554 Account No: 250759128
Branch Code: 632005 Branch Code: 131426 Branch Code: 220526 Branch Code: 043626

3.1.3 Instant Electronic Funds Transfer (Instant EFT)

This deposit mechanism can only be utilised by clients who have internet banking.

Instant EFT deposits are currently facilitated by Ozow (formerly i-Pay), Peach Payments, SID, OWNPAY and Payfast and will be credited to the customer's betting account once the amount has been cleared by the relevant service provider. Proof of a customer's deposit may be requested from the customer at the company's discretion.

It should be noted that the following third-party Instant EFT providers impose deposit limits:

  • Payfast have a minimum deposit value of R5.00
  • SID have a maximum deposit value of R199 999.00

3.1.4 Top Up Vouchers

Top Up Vouchers can be purchased at various retailers and Hollywoodbets outlets countrywide. Retailers can be found using the Top Up Voucher Store Locator m.hollywoodbets.net/menu/info/province.aspx and vouchers are redeemable directly into a betting account.

Top Up Vouchers are available in the following denominations: R10, R20, R50, R100, R500, R1 000, R5 000.

3.1.5 Credit Cards

Hollywoodbets accepts MasterCard, American Express and Visa credit cards only.

Credit Card deposits are currently facilitated by Virtual Card Services (VCS), Pay U and Peach Payments and will be credited to the customer's betting account once the amount has been cleared by the relevant service provider. Proof of a customer's deposit may be requested from the customer at the company's discretion.

Hollywoodbets does not have full access to the account holders' credit card information and all credit card transactions are 3D secure.

3.1.6 QR Code

Deposits made utilising QR codes are currently facilitated by Zapper and will be credited to the customer's betting account once the amount has been cleared by Zapper. This deposit mechanism can only be utilised by customers who have the Zapper application downloaded onto their mobile device and one or more cards stored on the application. Proof of a customer's deposit may be requested from the customer at the company's discretion.

Hollywoodbets does not have full access to the account holders' credit card information and all credit card transactions are 3D secure.

3.1.7 Wallet

Deposits made utilising a Wallet are currently facilitated by SendSpend and will be credited to the customer's betting account once the amount has been cleared by SendSpend. This deposit mechanism can only be utilised by customers who have the SendSpend application downloaded onto their mobile device with an available balance to use to deposit. Proof of a customer's deposit may be requested from the customer at the company's discretion.

Hollywoodbets does not have full access to the account holders' information stored on the SendSpend application.

3.2 Withdrawals

Withdrawals by account holders can be made via various channels, all of which are set out below in more detail.

Irrespective of the method selected for withdrawal, clients who have not previously submitted their identity document and valid proof of residence when opening their account will be requested to do so before the first withdrawal on their account can be processed. Depending on the value of the withdrawal and the method selected, further documentation may be requested.

Settlement or payments in respect of betting accounts will be made to the account holder only and not to any third party in any circumstance. The customer's right to settlement or payment is not transferable or negotiable.

Should funds be paid to you in error, it is your responsibility to immediately notify Hollywoodbets of the error. Any money paid to you as a result of the error and prior to the notification of Hollywoodbets, whether linked to the error or not, shall be deemed to be invalid and will be repayable by you to Hollywoodbets and you are deemed to agree, and accordingly hereby authorise Hollywoodbets to deduct from your account the sum of the money incorrectly paid into your account.

Hollywoodbets shall be entitled to set off any amount due by you to Hollywoodbets (or any other company or entity in the Group) from any payment due to you by Hollywoodbets.

Hollywoodbets will honour the payment of all winning bets but if any winning bet is not collected within 90 days of the date of the event in respect of which it was placed, it shall be forfeited by you in favour of Hollywoodbets.

Hollywoodbets reserves the right to reject any withdrawal request should irregular activities be noted.

Hollywoodbets reserves the right to add, cancel or withdraw any withdrawal option or change any of its terms and conditions at any time and without cause or notice.

If a customer wishes to query a withdrawal request, they can utilise any one of the below channels to do so:

3.2.1 Cash Withdrawals and Payments

Cash withdrawals from betting accounts and cash payments for winning bets can be made at all Hollywoodbets outlets countrywide but, in the interest of security and safety of both our customers and team members, these are limited. Cash withdrawals are limited to R5 000 and the payment of winning tickets in cash is limited to R10 000, both subject to cash availability at the outlet. The balance of any larger withdrawal or payment shall be paid via an electronic transfer directly into the customer's bank account.

Customers will be requested to present their identity document for all cash withdrawals and payment requests and for cash withdrawals and payments in excess of certain limits, valid proof of residence may also be required.

3.2.2 Electronic Funds Transfer (EFT)

The minimum value for EFT withdrawal requests is R50.00.

Multiple withdrawal requests by a single customer may be consolidated and paid in one lump sum.

Electronic settlements will be processed within 24 hours of your request but are subject to banking hours and usual electronic settlement delays.

Payments via EFT are made to any South African bank account. Unfortunately, we cannot cater for international banking accounts.

Hollywoodbets will require a nominated bank account in the account holder's name and a copy of the account holder's identity document. Hollywoodbets may verify the nominated banking details using Nedbank's banking security solution or by requesting a stamped bank statement.

Hollywoodbets reserves the right to verify the identity of all account holders at any time and particularly on withdrawal of funds. Hollywoodbets, in its sole discretion, may require a client withdrawing funds to affirm, by way of signed and notarised affidavit, that the bets recorded as taken on his/her name are, in fact, his/her bets and not bets for any third party.

3.2.3 Cash send to Cell phone via 'Instant Money' Powered by Standard Bank, 'eWallet' Powered by FNB, 'Cash Send' Powered by ABSA and 'Send-iMali' & 'Mobimoney' Powered by Nedbank

Withdrawals via Standard Bank Instant Money, FNB eWallet, ABSA Cash Send and Nedbank Send-iMali and Mobimoney are subject to a minimum withdrawal request of R100 per withdrawal and a maximum daily pay-out limit of R3 000. In addition, a maximum monthly pay-out limit of R25 000 applies.

The above daily and monthly withdrawal limits apply on a consolidated basis across all Cash Send options and therefore the limits to do not apply per option per day or per month.

Multiple withdrawal requests by a single customer may be consolidated and paid in one lump sum, but subject to the withdrawal limits noted above.

Withdrawals will be processed within 24 hours of request but are subject to banking hours.

Withdrawals will only be paid out to the valid South African cell phone number linked to the active Hollywoodbets betting account. Changes to cell phone numbers prior to withdrawals will be subject to verification checks.

Once payment has been effected, the funds cannot be reversed into the Hollywoodbets account or paid again with an alternative withdrawal method.

Withdrawals of cash can ONLY be made at the stipulated ATM's and retailers as provided for by Standard Bank Instant Money, FNB eWallet, ABSA Cash Send and Nedbank Send-iMali and Mobimoney.

Hollywoodbets relies solely on the banking systems of Standard Bank Instant Money, FNB eWallet, ABSA Cash Send and Nedbank Send-iMali and Mobimoney to effect withdrawals into customers' cell phone numbers. Hollywoodbets accepts no liability should the service be made unavailable and/or withdrawals/SMSs be delayed due to any reason whatsoever.

With Standard Bank Instant Money, once the withdrawal is made the client will receive an SMS with a voucher number followed by a SMS with a pin, there is usually a 5-minute delay between SMS's.

With FNB eWallet, the client will receive an SMS from FNB and will be required to dial the specified code to obtain the pin required for the withdrawal.

With ABSA Cash Send you will receive an SMS with a 10-digit reference number, you will need this along with Hollywoodbets access code of 123456 to withdraw.

With Nedbank Send-iMali and Mobimoney you will receive an SMS with a pin that you will use to withdraw.

4. Cash Out

Hollywoodbets may offer the option 'Cash Out' for bets placed through its online platforms. You will have the option to accept settlement of bets you have placed, before the result of the bet is determined. The 'Cash Out' amount is calculated based on the current odds and is subject to change depending on when you chose to accept a 'Cash Out'. 'Cash Out' gives you more control over your bets and offers an opportunity to take a return before an event has finished. With 'Cash Out', you no longer have to wait for your bet to reach its natural conclusion, you can track your selections and 'Cash Out' at a point of your choice.

4.1 The 'Cash Out' functionality is available for selected multiple bets only. 'Cash Out' is available for a range of markets on pre-match football matches, if the bet is still running and betting is still available on every unsettled selection. 'Cash Out' is not available for outright markets or other medium or long-term betting markets.

4.2 A pre-determined settlement value will be offered based upon the selections, prices taken and current status of the betting transaction. Example: A R50 treble is placed on West Ham, Everton, and Tottenham. West Ham and Everton both win their 4:00pm kick-off matches and Tottenham is due to kick-off at 6.30pm. A 'Cash Out' settlement value will be offered on completion of the West Ham and Everton matches, before the kick-off of the Tottenham match providing betting is still available. The cash settlement can be redeemed immediately.

4.3 The 'Cash Out' settlement value is a non-negotiable offer, accepted at the punter's discretion.

4.4 If the 'Cash Out" settlement value changes during a settlement transaction, the transaction will not complete and a revised value will be offered, which will have to be accepted before proceeding.

4.5 Where any selections are suspended or closed immediately after the customer's request before the conclusion of the 'Cash Out', the 'Cash Out' will be blocked.

4.6 We reserve the right to withdraw or suspend 'Cash Out' offers without further notice.

4.7 When customers successfully 'Cash Out' this shall constitute a settlement of the original bet and any subsequent events will have no impact on the amount returned to your account. All 'Cash Out' transactions remain subject to Hollywoodbets' standard settlement and bet acceptance rules set out in these Terms and Conditions.

4.8 Where an obvious pricing error, also referred to as a palpable error, occurs that selection may not be cashed out.

4.8.1 If the 'Cash Out' settlement value has been accepted in error, the 'Cash Out' transaction will be made void and the bet will be settled on the original bet instructions with the correct price(s) applied.

4.8.2 If subsequent attempts are made to place bets and 'Cash Out' on the same market(s) before the obvious error has been corrected then, the 'Cash Out' settlement value and the bet stake(s) will be made void.

4.9 In the unlikely scenario that a 'Cash Out' value (or a price relating to a 'Cash Out' value) has been incorrectly offered, Hollywoodbets reserves the right to take corrective measures to rectify such errors, including, where applicable, settling the 'Cash Out' request for an amount equivalent to the 'Cash Out' value which would have been available in the absence of such error.

4.10 If any technical issue causes an error in the calculation of pay out of a 'Cash Out' offer. We reserve the right to cancel the offer, or if the 'Cash Out' has already been paid, reclaim the payment.

4.11 If a 'Cash Out' is accepted by us when the result of the respective bet has already been determined, we reserve the right to void the 'Cash Out'. We also reserve the right to void and reclaim any 'Cash Out' where there is indication for abuse of the 'Cash Out' feature.

4.12 Hollywoodbets reserves the right to reverse the settlement of a 'Cash Out' if the bet or a market is settled in error.

4.13 We do not guarantee the availability of 'Cash Out' offers for any event or betting type at any time, even if it has been offered for the same event or betting type before.

4.14 We cannot be made liable in case 'Cash Out' is not available for technical or any other reasons. We recommend explicitly not to place bets based on the assumption that 'Cash Out' will be available at a later point in time for the respective bet.

4.15 'Cash Out' is only available after at least one leg of a multiple bet has been played and resulted. The cancellation of a ticket before any leg has been played will be subject to the company's bet cancellation process.

5. Betting with Gold Circle Totalisator

Hollywoodbets has integrated with the Gold Circle Totalisator to provide customers with the option of placing a tote bet with Gold Circle as the tote operator or placing an Open bet with Hollywoodbets.

All bets struck through Hollywoodbets, as a conduit, onto the Gold Circle tote are subject to the rules and conditions as displayed on the TabGold website:

  • www.tabgold.co.za/doc/index/TotalisatorBettingRules
  • https://www.tabgold.co.za/doc/index/terms

The use of the integrated Gold Circle totalisator system is entirely at the customer's risk. Customers will be required to select the option of using Gold Circle and in doing so accept the applicable terms and conditions. The customer hereby indemnifies Hollywoodbets from any and all liability should bets fail to reach the totalisator wagering system or be recorded by that system. Stakes for bets rejected by the totalisator will be returned to the customer's account.

6. Bonus Wallet

A bonus wallet has been created to facilitate bonuses (bonus funds) credited to accounts from time to time, the use of which is subject to the following conditions:

  • Bonus funds can only be used for betting on Sports, Horseracing;
  • Bonus funds + available funds = Total Funds and will display in your ''Balance Wallet'';
  • Available funds (Total funds excluding bonus funds) will display in your ''Available Wallet'';
  • Only Available funds will be used on all 3rd party games, Open bets and Exotic bets;
  • You will not be able to use Bonus funds on 3rd party games;
  • Bonus funds must be turned over at odds of 5/10 (0.5 decimal) or greater;
  • When a bet is struck at odds under 5/10, the bonus component of the stake will be reversed if it's a winning bet i.e. forfeited;
  • Stakes placed on Open bets and Exotic bets will not be considered for the turned over amount and consequently the bonus element of the stake on these bets will be forfeited;
  • The bonus component of each bet is calculated as follows:
  • Bonus spent = (stake/total funds balance) x bonus funds balance;
  • You are able to withdraw any funds displaying in your ''Available Wallet''.

7. Responsible Gambling & Self-Exclusion

As South Africa's premier sportsbook it is our aim is to give you the best online entertainment experience on offer. We do, however, recognize our obligation and commitment as regards Responsible Gambling.

Gambling is adult entertainment and should be viewed as such. Gambling is not directly available to minors (persons under the age of 18-years) as only registered adult players can open a Hollywoodbets account. It is the account holder's responsibility to ensure that the login details of the account are not available to under-age persons.

We urge players to gamble within their means and be aware that gambling may be addictive for certain personalities.

We suggest the following guidelines for responsible gambling:

  • Bet only what you can afford, keep within a budget;
  • Don't chase your losses;
  • Know and understand the game, sport or event you're betting on;
  • Remember, there's no such thing as a "sure thing".

However, the customer remains the decision maker as to whether or not to bet. Self-responsibility on the part of the customer is the most sustainable form of protection for the player.

External support

Hollywoodbets contributes to the South African Responsible Gambling Foundation (SARGF) and its website offers guidelines on gambling responsibility.

Self-Exclusion

Please contact [email protected] should you wish to be self-excluded from betting with the company. Please note that a self-exclusion request will mean you will not be able to bet on any game, sport or contingency offered by Hollywoodbets.

You may, at any time, request temporary or permanent exclusion from Hollywoodbets. The self-exclusion options available are:

  • Temporary Suspension: your account will be suspended for at least 1 month;
  • Self-Exclusion: your account will be suspended for at least 3 months;
  • Permanent Self-Exclusion: your account will be permanently closed.

To request a temporary suspension or self-exclusion, please contact [email protected] and request the period required. Once the suspension/self-exclusion period has expired, your account will not automatically be re-activated, you will have to request a re-activation. The account will not be re-activated before the date set in the initial request.

Where a permanent self-exclusion request is received, any and all funds in the account will be returned to you and the account will be closed. The account will only be re-opened once the upliftment/revocation process as outlined on the SARGF website has been followed.

The procedure is that you will receive an e-mail informing you that the account has been closed but it remains the client's responsibility to ensure and confirm that the account is closed as requested.

Please note that, in order to support the self-exclusion and fulfil our obligation, Hollywoodbets makes use of facial recognition systems. Once a client has elected to self-exclude, their photograph will be uploaded to the facial recognition system which will then identity the self-excluded client, and automatically alert Hollywoodbets, should the self-excluded client be identified at a branch. This system offers national protection.

HOLLYWOOD SPORTSBOOK: HORSE RACING RULES (VERSION 1.5)

These are the Horse Racing Rules for all bets offered by any of the companies in the Hollywood Sportsbook Group of Companies, as well as other bookmaking operations managed by Hollywoodbets on behalf of other licensees, which shall hereafter be referred to as "Hollywoodbets". A list of the companies which comprise the Hollywoodbets Group and the bookmaking operations managed by Hollywoodbets are available on the Hollywoodbets website which can be found at sport.hollywoodbets.net.

All horse racing bets are subject to the company's Terms & Conditions and particular reference should be made to the General Terms & Conditions clause 2.14 Maximum Winning, as it relates to horse racing.

  1. Horse Racing Bet Types

1.1 Unit of Betting on Racing

All bets shall be to a R1 unit. Where dividends are declared to a different unit, then the dividend shall be adjusted to pay to a R1 unit.

1.2 Ante-Post Betting

1.2.1 An ante-post bet is a bet on a medium to long term feature race or event.

In the case of weather or outside influences that cause an event to be postponed or rescheduled to another day, then all ante-post bets shall stand. Ante-post bets may include runners that do not ultimately participate in the race or event and bets wagered on such will be considered losers. These races/events may be referred to as "all-in" events. No deduction shall be taken on scratching from ante-post all-in races or events. A multiple bet that includes an ante-post leg will be a losing bet in the event the ante-post selection does not participate or run.

An ante-post bet will be void where the race on which the ante-post bet has been placed is officially abandoned, the conditions of the race altered or if the venue of the race has been changed. In these circumstances any multiple bet, which includes this selection, will be paid out on the remaining selections.

1.2.2 Non Runner, No Bet

From time to time Hollywoodbets may offer a "non-runner, no bet" option as an ante-post bet for selected feature races. This means that if your selection does not run in the selected race on which you have placed your bet, your stake will be refunded (single bets). You will receive your money back as soon as your non-runner is declared. If your selection is part of a multiple bet, the bet remains alive on the remaining runners (i.e. your selection is abandoned).

1.3 Feature Race Multiples

The horse racing year provides occasions where the same selection can be backed to win in two different events. In these events the multiple bet will be reduced by one-third of the full accumulated odds.

Example:

Hawaam to win the Queen's Plate - 1/1

Hawaam to win the J&B Met - 4/1

Ante-post Double price - 9/1 x 66.7% = 6/1

1.4 Betting with a Run (any bet other than an ante-post bet)

Where a single bet is made "with a run" and the selected horse is scratched, the bet shall be void.

All bets struck "with a run" on the remaining horses in a race where one or more horses have been scratched shall be subject to the deductions detailed in the table 3.1.1 of the General Terms & Conditions.

Where a deduction applies to remaining runners in the event of a multiple event bet "with a run", the relevant deduction in the table 3.1.1 of the General Terms & Conditions shall be applied to the runner of the event where the scratching occurred, and the entire bet recalculated in respect of the event from which the horse was scratched.

Any bets "with a run" struck after the official announcement of the withdrawal of one or more horses shall not be subject to any deduction, unless there is a further withdrawal or withdrawals.

Where a race is abandoned, all bets "with a run" on the race concerned shall be void.

In starting price multiple bets "with a run", winnings on winning bets shall be calculated and paid at the Hollywoodbets starting price (see 3.2 below).

1.5 Jockey Championship

The winner is the jockey or jockeys who have ridden the most winners, numerically, in a championship period.

The winner of the British Flat Jockeys Championship is the jockey who rides the most winners on the flat and all-weather tracks during the championship period. Dead-heat rules apply.

1.6 Betting for Absolute Second

In certain instances, betting may be offered, on the field, to run second. Fixed odds to run absolute second will be displayed against all participants in the event. A pay-out will be made on all bets struck on the horse that finished in second place. Dead-heat rules will apply.

1.7 Match Races

The horse (or jockey or trainer) that attains the highest finishing position in the official result will be the winner of the match race. Both contestants must come under starter's orders or bets will be void. Hollywoodbets reserves the right to change the contestant in a match race without notice and reserves the right to suspend betting at any time.

In hurdle/jump races, all runners that come under starter's orders will be declared as runners in the Match Bet market. Should only one runner finish the race, this runner shall be declared the winner. In the event that both horses do not complete the race, the bet will be void.

1.8 Triple Headers

The horse that attains the highest finishing position in the official result will be the winner of the triple header race. All horses must come under starter's orders, failing which should two horses be scratched then all bets will be void. Should one horse be withdrawn without coming under starter's orders, the horse will be treated as a non-runner in which event a deduction may be made from the winnings of bets struck at a fixed price and, if there is insufficient time to form a new market/starting price, the starting price will be subject to the same deduction. 

In hurdle/jump races, all runners that come under starter's orders will be declared as runners in the triple header race. Should only one runner finish the race, this runner shall be declared the winner. In the event that all three horses do not complete the race, the bet will be void.

1.9 Place Betting

1.9.1 Fixed Odds Places

The following shall apply to place betting at fixed odds:

  • In races of 3 runners or less no place bets shall be accepted. All place bets placed will be void.
  • In the event of a dead heat in the placings, normal dead heat rules will apply.
  • All fixed odds place bets are subject to the rules relating to the scratchings and the deductions table above. In the event that scratchings result in 3 runners or less, all place bets will be refunded.
  • If scratchings reduce the size of the field, and deductions are declared, bets will stand as taken subject to those deductions, save where the number of runners in reduced to 3 or less. If no deduction is declared the odds and places will be determined as per the table below.
  • Hollywoodbets may at any time withdraw the offer of fixed odds place betting in any given race or event.
  • Hollywoodbets may from time to time offer feature race place betting which will include multiple alternate place betting opportunities based on the win odds of the contestants

FIXED ODDS PLACES TABLE

Number of carded runners

Places Paid

3 or less

Nil

4 to 6

2

7 - 13

3

14 or more

4

1.9.2 Open Places - see 2.2/2.3 below

1.10 Yankee Bets

All Yankee bets and bets of a similar nature (including Canadian) will be laid subject to the betting limits in section 2.14 of the General Terms & Conditions. Any bet placed by a customer in excess of the payout limit will be accepted, whether they are winning or losing bets, and paid out subject to the payout limits prescribed. In the event that the win limit impositions, as indicated in section 2.14 of the General Terms & Conditions, are exceeded, for any reason whatsoever, then Hollywoodbets shall be entitled, at any time, to amend the betting transaction/s concerned in order to bring same within the win limit imposition/s. This condition applies particularly to quads and five-timers in Yankee and Canadian type bets where the limit of a quad is set at R300 000.

A Yankee is a wager on four selections (in four separate events) and consisting of 11 separate bets: 6 doubles, 4 trebles and a fourfold accumulator. A minimum of two selections must win to gain a return.

A Canadian is a wager on five selections (in five separate events) and consisting of 26 separate bets: 10 doubles, 10 trebles, 5 fourfolds and a fivefold, all to come (fivefold multiple). A minimum of two selections must win to gain a return.

1.11 Dead Heats

In the case of a dead heat in a match race the bet shall be resulted as a dead heat.

In the case of a two-horse dead heat and also in winning multiple event bets where one race results in a two-horse dead heat, the customer will lose half of the amount staked and the remaining stake will be applied at the original odds as a winner.

In winning multiple event bets where two races result in dead heats, the customer shall win the odds to one quarter of the stake and lose the other three quarters, and so on, for further dead heats. The remaining portion of the stake shall be applied at the original odds as a winner.

Notwithstanding the provisions above, in the case of a three-horse dead heat in multiple event bets, where one race results in a triple dead heat, the customer shall lose two thirds of the stake and the entire bet is recalculated as a result of the event where the dead heat occurred.

The dead heat rule may apply in other sporting codes such as, but not restricted to, darts, golf, athletics and soccer, and will be applied as above.

2.Open Bet Types

All bets shall be to a R1 unit.  Where dividends are declared to a different unit, then the dividend shall be adjusted to pay to a R1 unit.  All open bets on racing shall be subject to the SAFTOTE terms and conditions and paid in accordance with the Saftote dividend. 

All exotic bets (Jackpots, Bipots, Pick 6s and Place Accumulators) shall be laid in accordance with the Saftote rules.   Pool limits as applied in paragraph 2.14 Maximum Winnings of the company's General Terms & Conditions shall apply to all open bets on racing.

Hollywoodbets reserves the right to take-back or lay-off bets, taken as Open Bets with Hollywoodbets, on the Saftote or with another licensed operator for any amount, in its sole discretion.

2.1 Win bets are won when the runner selected finishes first.

2.2 Place bets are won when the runner picked finishes in one of the up to four places. The number of places for which the bet is paid is determined by the Totalisator. Usually, there are three places being paid. However, depending on the country, the event and the number of runners, two or up to six places might be paid.

2.3 Open Places (Local Meetings)

Where there are 6 or 7 runners, including where the field is reduced by scratchings or withdrawals, the Operators may offer a place pool where dividends will be paid in respect of the horses placed first and second. Where a dividend is not declared all place bets will be void. Where there are 8 to 15 runners, 3 places will apply. Where there are 16 or more runners, 4 places will apply. The Operators may offer dividends for more than four places in selected races or events.

2.4 Exacta bets are won when the two runners picked finish first and second in the exact order specified. Should one of the picked runners become a non-runner, the stakes shall be refunded. Should less than two runners cross the finishing line for a given race, all exacta bets shall be lost unless the Totalisator is providing exacta dividends.

2.5 Trifecta bets are won when the three runners picked finish first, second, and third in the exact order specified. Should one of the picked runners become a non-runner, the stakes shall be refunded. Should less than three runners cross the finishing line for a given race, the Totalisator rules shall apply for payout.

2.6 Quartet bets are won when the four runners picked finish first, second, third, and fourth in the exact order specified. Should one of the picked runners become a non-runner, the stakes shall be refunded. Should less than four runners cross the finishing line for a given race, the Totalisator rules shall apply for payout.

2.7 Swinger bets are won when the two runners picked finish in one of the top three places regardless of their order of arrival. Should one of the picked runners become a non-runner, the stakes shall be refunded. Should less than three horses cross the finishing line for a given race, all swinger bets shall be lost unless the Totalisator provides swinger dividends.

2.8 Double bets are won when the horses picked win both of the races that comprise the double. Hollywoodbets lays the open bet on the tote double to a R1 unit.

2.9 Pick 3 bets are won when the horses picked win each of the three races that comprise the Pick 3. Please note that with effect from 13 January 2021, the totalisator amended the Pick 3 unit to R1 (previously R2). Hollywoodbets lays the open bet on the Pick 3 to a R1 unit. Therefore, for settlement purposes, the tote dividend will be applied.

2.10 Jackpot bets are won when the horses picked win each of the four races that comprise the jackpot.

2.11 Place Accumulator bets are won when the horses picked finish in the top three places in each of the seven races that comprise the place accumulator.

2.12 Bipot bets are won when the horses picked win or run second in each of the six races that comprise the Bipot.

2.13 Pick 6 bets are won when the horses picked win each of the six races that comprise the Pick 6.

2.14 Mixa bets combine races from different venues and are won when the horses picked comply with the winning requirements of the specific Mixa, be it a jackpot, Bipot, place accumulator or Pick 6.

  1. General Horse Racing Rules

No bet may be accepted in respect of a horse race once that race has officially started. All bets placed on a race after the actual start will be void. No cancellations of multiples or open/exotic bets that have already started will be entertained.

Once a transaction code or ticket has been logged or issued to you, bets may not be cancelled or changed by you under any circumstance except as per clause 3.3.2 and 3.4.1 in respect of Open Bets and clause 3.4.2 for Fixed Odds Bets. It is your responsibility to ensure that the details of all bets are correct.  If you dispute the nature, type and odds in respect of any bet Hollywoodbets' transaction log database will be final and binding in determining the outcome of that dispute.

No bet may be cancelled after the price of the selection has changed.

Cash bets - the onus is on the customer to check the ticket as no bets may be amended or cancelled after the commencement of the bet.

3.1 Withdrawals/Scratchings

In all horse races, except horse races on which ante-post bets have been placed, if a horse is withdrawn without coming under starters orders, the horse will be treated as a non-runner. In which event, a deduction may be made, at the time Hollywoodbets processes the scratching, from the winnings of bets struck at a fixed price prior to the scratching and, if there is insufficient time to form a new market/starting price, the starting price will be subject to the same deduction. Where a reserve runner is introduced into the race, the value of the deduction on the scratched horse it replaces will be adjusted based on the opening betting of the horse now introduced. Each deduction will be determined in accordance with the following deduction table.

3.1.1 Deduction Table

Odds of Withdrawn Horse

Deduction

Reserve Price

   

17+

13-16.99

8-12.99

5.5-7.99

3.5-5.49

2.5-3.49

2-2.49

1.5-1.99

1.2-1.49

1-1.19

0.8-0.99

0.6-0.79

0.4-0.59

0.4-0.49

< 0.4

17.0 +

0%

0%

                           

13-16.99

5%

5%

0%

     

All options are 0%

         

8-12.99

10%

10%

5%

0%

             

5.5-7.99

15%

15%

10%

5%

0%

           

3.5-5.49

20%

20%

15%

10%

5%

0%

                   

2.5-3.49

25%

25%

20%

15%

10%

5%

0%

                 

2-2.49

30%

30%

25%

20%

15%

10%

5%

0%

               

1.5-1.99

35%

35%

30%

25%

20%

15%

10%

5%

0%

             

1.2-1.49

40%

40%

35%

30%

25%

20%

15%

10%

5%

0%

           

1-1.19

45%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

         

0.8-0.99

50%

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

       

0.6-0.79

55%

55%

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

     

0.5-0.59

60%

60%

55%

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

   

0.4-0.49

65%

65%

60%

55%

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

 

Under 0.4

70%

70%

65%

60%

55%

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

 3.2 Hollywoodbets Starting Price

The starting price of a horse shall be the last fixed odds laid or displayed by Hollywoodbets on that horse, prior to the start of the race. In the event of a late withdrawal, where no new betting is displayed before the start of the race, then the starting price shall be the last price displayed, subject to a deduction.

3.3 Time and Venue of Race

Where the venue or the racing surface of a race or race meeting is changed from that originally advertised the following will apply:

3.3.1 For fixed odds betting, the race or race meeting shall be deemed to have been abandoned and any and all single bets struck prior to the change shall be void. In the case of multiple bets, the affected legs shall be treated as scratchings and the balance of the bet shall remain in force.

If a race is changed from around the turn to the straight course or vice-versa, then all bets are void.

3.3.2 For open and exotic bets, all bets stand and are valid regardless of the change in venue or racing surface and will be subject to the result achieved at the revised venue/racing surface.

In the event of a venue or racing surface change, open bets may be cancelled prior to the running of the race (or the first leg of an exotic).

For the purposes of this section and section 3.4, all of the Turffontein, Vaal, Scottsville and Kenilworth racecourses with multiple same-surface tracks, shall each be considered to be one venue.

3.4 Change in Distance

Where the racecourse operator amends, for any reason, the distance of a race or races then the following shall apply:

3.4.1 For open and exotic bets, all bets stand. In the event of a change in distance, open bets may be cancelled prior to the running of the race (or the first leg of an exotic).

3.4.2 For fixed odds bets

- if a race is changed from around the turn to the straight course or vice-versa (regardless of the distance change), then all bets are void. In the case of multiple bets, the affected legs shall be treated as scratchings and the balance of the bet shall remain in force.

- if the distance changes by greater than 300m all bets are void. Multiples treated as above.

- if the distance changes by 300m or less, all bets stand. In this instance, bets may be cancelled, on request up to the start of the event.

3.5 Postponed Races

Where a race advertised to be run on a certain date is postponed to any future date, if the race is run more than 48 hours after the originally advertised date and time all bets on that postponed race shall be void, save in respect of ante-post bets.

 3.6 Races Re-Run

In the event of any race being ordered to be re-run:

  • Starting price bets shall be calculated and paid at the current price at the time the race is finally run.
  • "With a run" bets on any horse which started on the first occasion and which was subsequently scratched, shall be void and the deductions in terms of the table above shall apply.
  • Ante-post bets shall stand.

4. Betting with Gold Circle Totalisator

Hollywoodbets has integrated with the Gold Circle Totalisator to provide customers with the option of placing a Tote bet with Gold Circle, the tote operator, or placing an Open bet with Hollywoodbets.

All bets struck through Hollywoodbets, as a conduit, onto the Gold Circle tote are subject to the rules and conditions as displayed on the TabGold website:

https://www.tabgold.co.za/doc/index/TotalisatorBettingRules

https://www.tabgold.co.za/doc/index/terms

The use of the integrated Gold Circle totalisator system is entirely at the customer's risk. 

Customers will be required to select the option of using Gold Circle and in doing so accept the applicable terms and conditions. 

The customer hereby indemnifies Hollywoodbets from any and all liability should bets fail to reach the totalisator wagering system or be recorded by that system. Stakes for bets rejected by the totalisator will be returned to the customer's account.

HOLLYWOOD SPORTSBOOK: SOCCER TERMS & CONDITIONS AND RULES (VERSION 1.3)

These are the Soccer Terms and Conditions and Betting Rules for all bets offered by any of the companies in the Hollywood Sportsbook Group of Companies, as well as other bookmaking operations managed by Hollywoodbets on behalf of other licensees, which shall hereafter be referred to as "Hollywoodbets". A list of the companies which comprise the Hollywoodbets Group and the bookmaking operations managed by Hollywoodbets is available on the Hollywoodbets website which can be found at sport.hollywoodbets.net.

Please select a link below to view detailed information and the relevant terms and conditions applicable to your chosen topic:

1. General

2. Soccer Bet Types

3. Outright Betting

4. Soccer Open Bets

5. Hollywoodbets Bespoke Bets

6. In-Play/In-Running Soccer Rules

7. eSoccer

8. Asian Handicaps

1 . General

1.1 Duration of Match

All soccer bets will be settled on the score at full-time (allocated time and stoppage time added by the referee, if any) unless otherwise indicated. Extra time, golden goal and penalty shootouts will be excluded. Where a bet is struck to "lift the cup" or "to progress" there shall be no betting on a draw as extra time or penalties may be required to decide the outcome.

The norm is for the allocated time to be 90-minutes but the exceptions to this rule are, inter alia, in relation to friendly matches, youth matches, minor competitions or any match which may be scheduled for more or less than 90 minutes, where all match markets will be settled based on the actual result when the game finishes (excluding any extra-time), irrespective of whether 90 minutes is played.

Where reference to 90-minutes is made in ensuing paragraphs, this should be read with this paragraph 1.1.

To cater for exceptional circumstances during and following the Covid-19 pandemic, matches may be scheduled for periods less than the regulation 90-minutes. Similarly, training or friendly matches may be scheduled for longer than 90-minutes.  In these cases, all soccer bets will be settled on the score at full-time (allocated time and stoppage time added by the referee, if any).

The Overtime market is to predict, yes or no, if the game will extend into extra time.

The Penalty Shootout is to predict, yes or no, if the game will extend to a penalty shootout.

1.2 Kick Off

All bets will be accepted until kick off time. Any bet, other than an in-play or in-running bets, placed after kick off time shall be void. That part of a multiple bet on a soccer event placed after kick off time shall be void but all remaining selections which do not include the match in that multiple bet will stand.

Should a match start and be abandoned prior to the completion of full-time and an official result is declared by the governing association of the match or event within 36 hours of abandonment thereof, all relevant bets will be determined on that result notwithstanding any later changes to the result for any reason or any error in the results save that all bets which are dependent on number of goals scored shall be void.

If a soccer match is officially called off prior to its scheduled completion and an official match result is not declared by the relevant controlling authority within 36 hours of abandonment, bets not determined, at the time the match is called off, shall be void. This exclusion does not apply to bets already determined.

Bets placed on postponed matches will stand provided the match is played within 36 hours of the original scheduled kick off time and the venue remains the same, failing which those bets shall be void.

In the event that a result of a match is not made available on the internet or other reliable source within 48 hours of the scheduled kick-off, such match shall be made void, provided that an alternate kick-off has not been scheduled within that same 48-hour period. Should a result subsequently be forthcoming it shall be ignored for the purposes of settling bets.

If a scheduled match does not kick-off and a team is declared a winner by a walkover, by the governing association, then such decision shall not be considered a result for betting purposes and all bets on the match shall be void.

 

1.3 Early Betting

Where Hollywoodbets provides betting on individual matches well in advance of the proposed date and bets are taken on those matches, then changes to the proposed date, whether brought forward or delayed, shall be binding on the outcome of the bet. E.g. Premier League fixtures are available 3-weeks in advance and a selection of Chelsea is made for that round but Chelsea's proposed weekend game is brought forward to the midweek as a result of Cup commitments (or any other reason), then the result of the midweek Chelsea match shall be valid for the settlement of the bets. Similarly, if the match is postponed for a period of less than one week, all bets shall be valid.

1.4 Home and Away

Hollywoodbets shall display prices on both teams as well as the draw. The price of the home team will be displayed first, followed by the price of the draw and the away team, unless the home team is otherwise clearly indicated.

If a team plays a different opponent to that which is advertised, or if the venue of a match is changed to a different venue, all bets on that match shall be void. Multiple bets which include a voided match shall stand, with that match being treated as void.

Where games are played on a neutral ground home and away teams may differ amongst reporting websites but regardless, all bets shall stand.

1.5          Post-Match Events

Post-match events such as objections, points awarded for irregularities etc shall have no bearing on a  match result as officially declared by the controlling authority.

 

2. Soccer Bet Types

The settlement of any bet type not specifically covered below shall be determined based on the football rules of the UK operator, Bet365 https://help.bet365.com/product-help/sports/Rules/Soccer

2.1 Match Bet Types

The Full-Time market shall be settled on the result at the time the referee blows the final whistle at the end of regulation time.

In the Draw No Bet market if a game ends in a draw, after 90 minutes, then all bets are refunded

Double Chance and Win + Draw markets will be paid on the completion of a full 90 minutes of play.

The Handicap betting markets will be resulted on the actual 90-minute result taking into consideration the handicap (plus or minus) as displayed.

2.2 Combination Bet Types

Half-time-Full-time double result - bets are offered on the double result of the half-time result and the full-time result. For example, a selection by the customer showing Arsenal-Arsenal will require Arsenal to be winning at half-time and Arsenal to be winning at full-time.

The Match Flow market will be resulted as one of the seven options applicable at the end of the 90-minute period. This market couples the first team to score (home or away) with the final result, remembering too, that a No Goal option is valid.

The combined Matchbet & Both Teams to Score market will be resulted to the correct one of the six options available.

The combined Matchbet + Totals market will be resulted based on the component parts of the bet type.

 

2.3 Goals and Score Bet types

The Correct Score market will be paid on the final result after the full 90 minutes of play.

In First Goal Scorer selections, if the customer's selected player:

  • comes on after the first goal has been scored; or
  • does not take part at all;

the bet shall be void.

In the Anytime Goal Scorer market, all players who take part in a match (players and substitutes regardless of how long they play) will be considered 'runners'. If the customer's selected player does not take part at all, the bet will be void.

In First Goal selections, "Any Other Goal Scorer" means any player besides those quoted in the event. Only players NOT quoted in this event will be taken into account for the "Any Other Player" bets.

If a game has no goals scored, the first goal bets will be settled at 90 minutes.

The Total Goals Over/Under market is to predict whether there will be under or over a certain number of goals in a match. In the event of a match being abandoned before 90 minutes have been played, then all bets will be void unless settlement of bets is already determined.

If a match is abandoned but a goal has been scored, bets will be settled on the First Goal Scorer only and all other bets thereon shall be void.

Own goals will not count in First/Last/Anytime goal scorer markets.

In the event of a dispute over the award of a goal for First/Last/Anytime Goal Scorer, for betting purposes the bet will be determined on the scorer as reported by the controlling authority in respect of the game.

The Correct Score - First Half will be paid on the result after the first 45 minutes of play plus injury time

The Any Other Score option will be resulted as the winner if the correct score is different to the options offered.

The First/Last Team to Score will be resulted in the team which is awarded the first/last goal on the scoreboard (90-minute market). Own goals count to the team credited with the goal. If an event is abandoned after a goal is scored, then all bets on First Goal (and No Goal) will stand while bets on Last Goal will be void. If an event is abandoned without any goal being scored, then all bets will be void.

The Which Team to Score market has four options of either team to be the only scorers, no score or both teams to score (90-minute market). Own goals count to the team credited with the goal. If an event is abandoned after both teams have scored, that result will stand, alternatively all bets will be void.

The Odd/Even Goals will be resulted on the total number of goals scored, in 90 minutes, by both sides. Zero goals will be resulted as an Even Number Total Goals.

The Team Total Goals will be resulted on the total number of goals awarded to that team in 90 minutes. Own goals are not awarded to the scorer's team.

Exact Total Goals in 90 minutes markets shall be paid on the total number of goals scored, including own goals, as per the result. Extra time does not count.

The Both Teams to Score will be resulted on the goals awarded to each team in 90 minutes. In the event of a match being abandoned after both teams have scored then 'Yes' bets will be settled as winners and 'No' bets as a loser. Otherwise, if the match is postponed or abandoned without both teams scoring, all bets will be void.

The Highest Scoring Half (3-way market) is determined by the numbers of goals scored in period of play.

The Clean Sheet market is to predict if a team did not allow the opposition to gain a goal in a 90 minute match. Clean Sheet Home Team - Yes, means the home team did not allow the away team to gain a goal. Clean Sheet Home Team - No, means the home team did allow the away team to gain a goal. Clean Sheet Away Team - Yes, means the away team did not allow the home team to gain a goal. Clean Sheet Away Team - No, means the away team did allow the home team to gain a goal.

If a match is abandoned, then all bets are void.

Clean Sheet

Betting Type

Home Yes

Home No

Away Yes

Away No

Betting Type Meaning

Home team did not allow Away team to gain a goal

Home team allowed the Away team to gain a goal

Away team did not allow Home team to gain a goal

Away team allowed the Home team to gain a goal

Win the bet

Away team - NO goal

Away team - HAVE a goal

Home - NO goal

Home - HAVE a goal

Lose the bet

Away team - HAVE a goal

Away team - NO goal

Home team HAVE a goal

Home No Goal - NO goal

The Half Time market will be paid on the result of that period of play.

The First Half Double Chance markets will be paid on the result at the end of the period.

The Second Half Double Chance markets will be paid on the result of that period of play i.e. for the 45+ minutes of the second half only.

The First Half Both Teams to Score will be paid on the result at the end of the period. Own goals count.

The Half-time Correct Score market will be paid on the final result after a full 45 minutes of play. Own goals do form part of this market.

First Half Total Goals is to predict the total goals in the first half only, 45 minutes plus injury time

Second Half Total Goals is to predict the total goals in the second 45-minute period (plus injury time) only

Both Halves Over 1.5 goals is to predict, yes or no, if there will be at least 2 goals in both halves of the match.

Both Halves Under 1.5 goals is to predict, yes or no, if there will be less than 2 goals in both halves of the match.

The First Half Odd/Even Goals will be resulted on the total goals in that period. Own goals count.

Home to Score in Both Halves is to predict, yes or no, if the home team will score or be awarded at least 1 goal in both halves of the match.

Away to Score in Both Halves is to predict, yes or no, if the away team will score or be awarded at least 1 goal in both halves of the match.

Home to Win Both Halves is to predict, yes or no, if the home team will win both halves of the match.

Away to Win Both Halves is to predict, yes or no, if the away team will win both halves of the match.

2.4 Cards and Bookings

In First Card markets the result shall be that team whose player is the first player to be given either a yellow card or a red card. In the event that both teams are simultaneously shown cards for the same offence, then a dead heat shall be declared. If a second card is shown to a player for retaliatory action, then the first card shall determine the outcome of the bet.

Settlement on the Total Bookings, Bookings Away, Booking Home, Exact Bookings markets will be made on the evidence of the cards shown in the match (90 minutes). Any card shown after the final whistle has been blown will be disregarded. Cards shown to non-players (managers, players already substituted, substitutes on the bench) do not count. Yellow card counts as 1 and red cards count as 2. Second yellows are ignored for settlement purposes (e.g. maximum card count per player is 3).

The Total Bookings First Half, 1st half Bookings Home, 1 st half Bookings Away, 1st Half Exact Bookings will be resulted based on the position at the end of the period.

All Player Sent Off markets shall be paid as resulted by the service provider for the match, or if any dispute by the controlling authority of that event.

2.5 Corners

All Corner markets shall be paid on the exact number of corners played as resulted by the service provider for the match, or if any dispute by the controlling authority of that event. In the event of a match being abandoned before 90 minutes have been played, all bets will be void unless settlement of bets is already determined.

2.6 Time or Period Bet Types

Bets relating to time will be settled according to the result as posted by our service provider for the event concerned. In the case of a dispute, the official time as recorded by the controlling authority of that event shall be used. In the event that no time was recorded by the controlling authority, the use of YouTube or similar recordings may be used to determine the result.

 

In 10 Minute Events, the event must occur between 0:00 and 9:59 to be classed in the first 10 minutes (e.g. a penalty awarded in this period but only taken and converted after 10:00 will not count as a goal in the first 10 minutes). All bets will be settled on the goal time provided by the resulting service provider. In the event of a dispute, reference will be made to YouTube or similar footage where available and any official time as recorded by the controlling authority of that event.

The First Goal Time markets, the goal must be scored in the selected time period. The market has five selections:

- 1-10 - the goal must be scored in the period from kick-off to 9.59

- 1-15 - the goal must be scored in the period from kick-off to 14.59

- 1-30 - the goal must be scored in the period from kick-off to 29.59

- 31+ - the goal must be scored after 30.00 (in the 31st minute plus)

- no goals

The First Goal Interval 15 minutes markets, the goal must be scored in the selected time period. The market has seven selections:

- 1-15 - the goal must be scored in the period from kick-off to 14.59

- 16-30 - the goal must be scored in the period from15.00 to 29.59

- 31-45 - the goal must be scored in the period from 30.00 to 44.59

- 46-60 - the goal must be scored in the period from 45.00 to 59.59

- 61-75 - the goal must be scored in the period from 60.00 to 74.59

- 76-90 - the goal must be scored in the period from 75.00 to the final whistle

- no goals

In Early Goal and Late Goal Events, the event must occur before or after the specified market time to be classed as a winner (e.g. a penalty awarded in this period but only taken and converted after, will not count as a goal before the specified time).

All bets will be settled on the goal time provided by xscores.com. In the event that xscores.com indicates a goal has been scored on the specified time, this will be considered a goal for the purpose of settling bets.

3. Outright Betting

3.1 League and Cup Markets

Multiple bets are allowed on outcomes from different leagues and cup competitions subject to the limits and rules stated above.

League or Cup markets will be paid on the official winners of the league or cup as declared by the respective controlling authority.

All full season outright bets, singles or multiples, on markets including, but not limited to, Relegation, Promotion, Top 4, Top 6, Top half, Bottom Half, Bottom markets will be paid on those teams as officially declared by the respective controlling authority.

Top Goal Scorer in a League or Cup market will be paid on the official winners of the league or cup as declared by the respective controlling authority. Own goals do not count in these markets and dead heat rules may apply.

The Golden Boot market will be paid on the official winner of the Golden Boot title as declared by the respective controlling authority.

English Premiership without top 4 market excludes the 4 teams as nominated by Hollywoodbets at the commencement of the season and shall pay on the team which then ranks next highest in the league mentioned.

 

3.2 Same Team Multiple Bets

Same team multiple trophy win bets may be offered from time to time. These bets shall be offered at a fixed price and will not be laid as related bets. For example, Manchester City treble - to win Premiership, FA Cup and Champions League.

3.3 Tournament Totals/Specials

Total Tournament Cards - The maximum number of cards per player per match is one yellow and one red (e.g. a second yellow card leading to a red card does not count). Cards awarded in extra-time do not count. Only players on the pitch count (e.g., if a manager or a substitute on the bench is shown a card, it will not count for these markets).

Tournament Total Goals, Team Total Goals, Highest Scoring Team - For markets applying to the whole tournament, goals scored in 90 minutes or in extra-time will count. For markets referring to a particular set of fixtures on a given date/s, only goals scored in 90 minutes count. Goals scored in penalty shootouts do not count.  If a game is postponed, Total Goals (for a group of games on given date/s) will be made void. Highest Scoring Team needs 50% of games to be played for bets to stand, and the Deductions rule may apply in cases of postponed matches.

Tournament Penalties Missed/Converted - Penalties taken in 90 minutes, extra-time and penalty shootouts all count. If a penalty has to be re-taken the previous disallowed penalty/ies do not count.

Tournament Corners - Only corners taken in 90 minutes count.

Team To Go Unbeaten - Team must complete the tournament without losing any game or any two-legged tie. A loss via away goals, extra-time or penalty shootout will mean the market is settled as No.

4 Soccer Open Bets

Hollywoodbets offers betting on the following open exotic bets, with dividends based on the totalizator payout:

- Soccer Special

- Soccer Pot

Should any Open Bet Type not be covered specifically below, reference shall be made to the Totalisator Operator's rules in the event of a dispute.

4.1 Unit of betting and minimum bet

The unit of betting is R1 and the minimum bet is R1.

4.2 Abandoned, cancelled and rescheduled matches

Any match in the open exotic bets not completed by 9 am on the day after the last day on which matches in the pool were scheduled, shall be deemed abandoned and all choices shall qualify. The times at which matches are completed will be as supplied by the operator's official source, notwithstanding the operator's decision in terms of when a match has not been completed shall be final and binding. Further, the operator reserves the right to extend the time for a match to be completed if circumstances warrant and provided this does not unduly hamper the declaration of results and dividends.

4.3 Refunds

If all the matches as designated in the official fixtures card are abandoned, all soccer open bets thereon shall be void.

4.4 Carryovers

Should there be no winning tickets on the pool on the Totalisator but winning tickets at Hollywoodbets, Hollywoodbets will pay a dividend determined by dividing the Totalisator pool by the number of Hollywoodbets Soccer Special winners. These dividends will be subject to ticket limits.

4.5 "Soccer Special" Bet

The Soccer Special bet is to select the result of six soccer matches as designated in the totalisator's official fixture card for each event. There are three possible results for each match vis. 1 - Team A to win, 2 - Draw, 3 - Team B to win.

4.5.1 Dividends and Results

The dividend and results are declared by the Totalisator and the Hollywoodbets dividend shall be the Totalisator dividend divided by 6 (as the Tote's unit of betting is R6). Should the Tote's bet unit change, the Hollywoodbets shall amend appropriately. The result of a match shall be the score at the end of the normal 90-minute playing period (40-minutes for Futsal) plus any injury time that may be played. It shall not include extra time nor penalty shootouts.

4.6 "Soccer Pot" Bet

The Soccer Pot bet is to select the result of four soccer matches as designated in the totalisator's official fixture card for each event. There are six possible results for each match vis. 1 - Team A to win by a difference of 1 goal, 2 - Team A to win by a difference of 2 goals or more, 3 - No score draw, 4 - Score draw, 5 - Team B to win by a difference of 1 goal, 6 - Team B to win by a difference of 2 goals or more.

4.6.1 Dividends and Results

The dividend and results are declared by the Totalisator and the Hollywoodbets dividend shall be the Totalisator dividend divided by 6 (as the Tote's unit of betting is R6). Should the Tote's unit change, the Hollywoodbets shall amend appropriately. The result of a match shall be the score at the end of the normal 90-minute playing period (40-minutes for Futsal) plus any injury time that may be played. It shall not include extra time nor penalty shootouts.

5. Hollywoodbets Bespoke Bets

In all instances, the dividend shall be no less than the full multiplied full-time odds (at the time of kick off as displayed on the Hollywoodbets website) of the winning permutation. All results are based on the score at the end of the match (excluding extra time and penalty shootouts). The payout limit for all Hollywoodbets Bespoke Bets is set at two million rand (R2 000 000.00).

5.1 Holly Sixa Bet

The Holly Sixa bet is to select the result of six matches in any sport as designated by Hollywoodbets in its sole discretion on a daily basis. There are three possible results for each match viz: 1 - Team A to win; 2 - Draw; 3 - Team B to win.

If a match or matches as designated in the Holly Sixa fixture list, is not completed by midnight of the day on which it was scheduled to be played, it shall be treated as abandoned. All Holly Sixa bets thereon shall be void and such match or matches shall not contribute to the full multiplied odds dividend. If a match was played prior to the day prescribed by the Holly Sixa fixture list, then Holly Sixa bets thereon shall be void.

If all the matches as designated in the Holly Sixa fixtures card are abandoned, all bets thereon shall be void.

5.2 Individual Match Sixa

This Sixa bet is to select the result of six different bet types in a match as designated by Hollywoodbets in its sole discretion.

5.3 Holly MixaSixa Bet

The MixaSixa bet is to select the result of six different sporting events or markets as designated by Hollywoodbets in its sole discretion on a daily basis. There may be multiple possible results for each event.

If an event or match as designated in the MixaSixa fixture list is not completed by midnight of the day after which it was scheduled to commence, it shall be treated as abandoned, all MixaSixa bets thereon shall be void and such event or match shall not contribute to the full multiplied odds dividend. If an event or match was played prior to the day prescribed by the MixaSixa fixture list, then MixaSixa bets thereon shall be void. Couplings shall not apply in horse races and if a horse is withdrawn without coming under starter's orders, the horse will be treated as a non-runner and bets thereon shall be void.

If all the events or matches as designated in the MixaSixa fixtures card are abandoned, all bets thereon shall be void.

5.4 Holly Seven Bet

The Holly Seven bet offers the chance to select the result of seven matches, in any sport, as designated by Hollywoodbets in its sole discretion. There are three possible results for each match viz: 1- Team A to win; 2 - Draw; 3 - Team B to win.

If a match or matches as designated in the Holly Seven fixture list is not completed by midnight of the day on which it was scheduled to be played, it shall be treated as abandoned, all Holly Seven bets thereon shall be void and such match or matches shall not contribute to the full multiplied odds dividend. If a match was played prior to the day prescribed by the Holly Seven fixture list, then all Holly Seven bets thereon shall be void.

If all matches as designated in the Holly Seven fixtures card are abandoned, all bets thereon shall be void.

5.5 Score Special

Hollywoodbets offers a Score Special based on the fixed odds price of the three options for the ten soccer matches as designated on its fixture list. There are three possible results for each soccer match vis. 1 - One team scores, 2 - No team scores, 3 - Both teams score.

5.5.1 Dividends and Results

The results are sent to Hollywoodbets by its feed supplier and the dividend shall be the full accumulated fixed odds to a R1 unit. A 'bonus' of 15% shall be applied to the dividend. The result of the matches shall be the score at the end of the normal 90-minute playing period plus any injury time that may be played. It shall not include extra time nor penalty shootouts.

5.6 Highest Scoring Half Special

Hollywoodbets offers a Highest Scoring Half Special based on the fixed odds price of the three options for the ten soccer matches as designated on its fixture list. There are three possible results for each soccer match vis. 1 - 1st Half, 2 - 2nd Half, 3 - Equal.

5.6.1 Dividends and Results

The results are based on the outcome of each match results and the dividend shall be the full accumulated fixed odds to a R1 unit. A 'bonus' of 20% shall be applied to the dividend. The result of the matches shall be the score at the end of the normal 90-minute playing period plus any injury time that may be played. It shall not include extra time nor penalty shootouts.

6. In-Play/In-Running Soccer Rules

All markets (except half-time, first half markets, overtime and penalty shootouts) are considered for regular time only.

If a match is interrupted and continued within 48hrs after initial kick-off, all un-resulted bets will be settled with the final result. Otherwise all undecided bets are considered void. If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

Regular 90 Minutes: Markets are based on the result at the end of a scheduled 90 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or golden goal.

6.1 Errors

If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.

If the market was opened with a missing or incorrect red card, we reserve the right to void betting.

If odds were offered with an incorrect match time (more than 5 minutes), we reserve the right to void betting.

If a wrong score is entered, all markets, from the time when the incorrect score was displayed until the correction was made, will be cancelled.

If the team names or category are displayed incorrectly, we reserve the right to void betting.

6.2 Booking Markets

Yellow cards count as 1 card and red or yellow-red cards as 2. The 2nd yellow for one player which leads to a yellow-red card is not considered. As a consequence, one player cannot cause more than 3 cards.

Settlement will be made according to all available evidence of cards shown during the regular 90 minutes play.

Cards shown after the match are not considered.

Cards for non-players (already substituted players, managers, players on bench who are not substituted in) are not considered.

6.3 Booking Points Markets

Yellow cards count as 10 points and red or yellow-red cards as 25. The 2nd yellow for one player which leads to a yellow-red card is not considered. As a consequence, one player cannot cause more than 35 booking points.

Settlement will be made according to all available evidence for cards shown during the regular 90 minutes play.

Cards shown after the match are not considered.

Cards for non-players (already substituted players, managers, players on bench who are not substituted in) are not considered.

6.4 Corner Markets

Corners awarded but not taken are not considered.

 

6.5 Goalscorer Markets

Own goals will not be considered for Goalscorer settlement purposes and are ignored

Markets will be settled based on the TV insert and the statistics provided by Press Association unless there is clear evidence that these statistics are not correct.

 

6.5.1 Next Goalscorer

All players who took part in the match from kick-off or previous goal are considered as runners.

All players who are currently taking part are listed. If for any reason a non-listed player scores a goal all bets on listed players stand.

6.5.2 Anytime Goalscorer

All players who took part in the match are considered as runners. If for any reason a non-listed player scores a goal all bets on listed players stand.

In case a match hasn't finished within 48hrs after initial kick off all bets are considered void other than bets on players who have already scored, which shall be honoured.

7. eSoccer

Any eSoccer matches will be flagged in the competition title as such (these are esports football matches). The length of match will depend on individual competitions and all results will be settled on official competition website results.

For any eSoccer events the payout limits for "All Other Sporting Events and Contingencies", as displayed in Table 2.14.5 of the General Terms and Conditions apply, not those for Soccer.

8. Asian Handicap s

Asian Handicap betting markets counter the perceived bias in abilities, by levelling the playing field and removing the option of a draw - resulting in better odds. This is done by applying either a positive or negative goal handicap to each side depending on which team is perceived as the favourite (negative) or underdog (positive). It's called 'Asian' handicap because this form of betting originated in Indonesia and is popular across Asia.

8.1 Level Asian Handicap betting

A level Asian Handicap is offered when there is no perceived difference in abilities between two teams - both start the game with 0 goals. You are essentially betting on the overall winner of the game.

The difference being that the draw has been removed; so, if the match ends level, your stake is refunded. This is the same as a Draw No Bet market.

The table below shows how the result on a Level Asian Handicap - no perceived advantage for either team - affects your payout.

* Bet void: The bet is void and your stake is returned.

8.2 Single Asian Handicap betting

Single Asian Handicap betting is ideal when there is a large perceived difference in ability between two teams.

The supposed better team will be awarded a goal handicap to eliminate the difference in quality for betting purposes. For example, they will start the game with -0.5, -1, -1.5, -2 goals.

The table below highlights how the result on a Single Asian Handicap affects your payout.

8.3 Split Asian Handicap betting (quarter goal)

A Split Asian Handicap betting market is available when the adjudged difference between the two teams' ability is less defined.

The market allows you to split your stake on a team over two handicaps. For example a favoured team may start the game with (0 & -0.5), (-0.5 & -1), (-1 & -1.5) goals. These markets are also frequently referred to as quarter goal Asian Handicaps, where 0 & -0.5 would be listed as -0.25, -0.5 & -1 would be -0.75 and so on.

The table below outlines how the result on a Split Asian Handicap affects your payout.

* Win half stake: You win half of your stake, which is multiplied by your odds, and half is returned.
* Lose half stake: You lose half of your stake and the other half is returned.

HOLLYWOOD SPORTSBOOK: SPORTS TERMS AND CONDITIONS

These are the Terms and Conditions for all Sports and Contingencies bets, other than those covered separately, offered by any of the companies in the Hollywood Sportsbook Group of Companies, as well as other bookmaking operations managed by Hollywoodbets on behalf of other licensees, which shall hereafter be referred to as "Hollywoodbets". A list of the companies which comprise the Hollywoodbets Group and the bookmaking operations managed by Hollywoodbets are available on the Hollywoodbets website which can be found at sport.hollywoodbets.net.

Please select a link below to view detailed information and the relevant terms and conditions applicable to your chosen topic or particular sports event:

  1. General
  2. American Football
  3. Archery 
  4. Athletics/Olympics 
  5. Aussie rules
  6. Badminton 
  7. Baseball 
  8. Basketball 
  9. Beach Volleyball 
  10. Board and Related Diving 
  11. Bowls 
  12. Boxing 
  13. Canoe/Kayak 
  14. Chess 
  15. Combat sports/UFC/MMA 
  16. Cricket 
  17. Curling
  18. Cycling 
  19. Darts 
  20. Equestrian 
  21. Esports 
  22. Fencing 
  23. Floorball
  24. Futsal
  25. Gaelic Sports
  26. Golf
  27. Greyhounds
  28. Gymnastics
  29. Handball
  30. Hockey
  31. Ice Hockey
  32. International Rules
  33. Motor Sport
  34. Netball
  35. Politics
  36. Rowing
  37. Rugby
  38. Shooting
  39. Snooker/Pool
  40. Specials
  41. Squash
  42. Surfing
  43. Swimming 
  44. Table Tennis
  45. Tennis
  46. Traiathlon
  47. Volleyball
  48. Water Polo
  49. Weight Lifting
  50. Winter Sports
  51. Wrestling
  52. Yachting/Sailing/America's Cup
  1. General

All bets are subject to the company's General Terms and Conditions and particular attention should be paid to the Maximum Winnings per the Table 2.14.5.

The settlement of any bet type on a sport or contingency not specifically covered below shall be determined based on the rules of the UK operator, Bet365 https://help.bet365.com/en/product-help/sports/Rules

The general rules below shall apply to all sports unless specifically retracted and contradicted under the rules of a specific sport.

  • Any bet taken after the commencement of an event (other than an in-play or in-running event) shall be void.
  • A match must be played within 24 hours of the originally scheduled start date and time for bets to stand.
  • Bets on abandoned or postponed matches shall be void unless rearranged and played within 24 hours of the scheduled time except for those bets that have already been determined at the time of abandonment or postponement.
  • If the match is no longer being played at the venue advertised, all bets will still stand, provided the original home team is still designated as such and/or the venue has not been changed to the opponent's ground. If the home and away team are reversed, then all bets placed shall be void.
  • All bets will be settled in accordance with the controlling authority competition rules.
  • The outright winner market is considered to be ante-post or "all-in" and treated as an ante-post betting market whether or not the selection competes.
  • The dead heat rule may apply in sporting codes such as, but not restricted to, athletics, cycling, darts, golf, soccer, swimming and will be applied as per sections 2.8 of General Terms and Conditions and 1.11 of Horse Racing Rules.
  • The official result/podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.
  • If the outcome of a market cannot be verified officially, we reserve the right to delay the settlement until official confirmation.
  • In the case of an incorrect settlement of markets, we reserve the right to correct them at any anytime.
  • In the case of the rules or format of a match differing from our implied information, we reserve the right to void any market.
  1. American Football (includes NFL, NCAA College, WLAF, CFL & Arena Football)

Outright match bets and handicap bets shall include overtime unless stated otherwise. The result of the match will be decided by who has the highest points at the end of the game, which includes overtime. If the game remains a draw after overtime and no betting was offered on the draw, then all bets will be void. (Rule change effective 26th September 2012)

If a game is abandoned or terminated at any time up to 5 minutes before the scheduled game end time, then all bets shall be void unless they have already been determined.

2.1 Futures/season bets

NFL regular season wins and match-ups are based on teams completing all 16 regular season games, and for CFL all 18 regular season games, unless the remaining games during the course of the season do not affect the result.

AFC/NFC Conference winners are determined by the teams progressing to the Superbowl.

NFL Divisional winners are determined by games won during regular season (NFL tie break rules apply) based on teams completing all 16 games.

Conference Wildcard winners are the 2 teams who qualify for the post-season via the NFL's Wildcard selection.

Conference Number One Seed winner will be the team designated by the NFL as the team who will have Home Field advantage throughout the Playoffs.

NFL/NCAAF regular season wins and match-ups are based on teams completing the minimum number of games specified.

CFL 'To Reach Grey Cup' - the team that progresses to the Grey Cup Final will be deemed the winner of the respective division.

2.2 In-Play/In-Running American Football Rules

In case of any delay (rain, darkness etc.) all markets remain unsettled and the trading will be continued as soon as the match continues.

Markets do not consider overtime unless otherwise stated.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If odds were offered with an incorrect match time (more than 89 seconds), we reserve the right to void betting.

If a wrong score is displayed, we reserve the right to void betting for this time frame.

If the teams are displayed incorrectly, we reserve the right to void betting.

In case of abandoned or postponed matches all markets are considered void unless the match continues in the same NFL weekly schedule (Thursday - Wednesday local stadium time).

  1. Archery
    All bets on a competitor who fails to start shall be void.
  1. Athletics/Olympics

All bets stand except those placed on participants not competing in the first round heats/qualification. We reserve the right to apply a deduction (as per the table in Section 3.1.1 Horse Racing Rules) in the event of a withdrawn participant prior to the start of an event.

Betting may be offered on individual races (such as heats and semi-finals) as well as on the final 'gold medal' event. For settlement purposes, the podium position or medal ceremony will count as the official result. Participants awarded gold, silver and bronze at the medal ceremony will be deemed 1st, 2nd and 3rd respectively. Subsequent disqualification or promotion of competitors at a later stage or any other change is irrelevant for the purposes of determining the result.

  1. Australian Rules Football (includes AFL)

Single bets shall be accepted on all games unless otherwise stated.


All Australian Rules bets are settled on 80 minutes and extra time if required. If no extra time is played and the game results in a draw, then all bets not determined shall be void, unless betting was offered on the draw.

Race to 20 Points - all bets will be settled on the first team to reach 20 points.


Half-time betting - bets will be settled on the result at half-time. If the half ends in a draw then stakes will be refunded (on outright win bets only) unless a price is offered for the draw (stakes will be refunded in case of a single bet, for multiple bets the leg of that game shall be void).

6 Badminton
In the event of any of the named players in a match changing before the match starts all bets on that match shall be void. 

In the event of a match starting but not being completed all bets shall be void, unless they have already been determined.

6.1 In-Play/In-Running Badminton Rules

In the case of a match not being finished all undecided markets are considered void.

If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If the players/teams are displayed incorrectly, we reserve the right to void betting.

If a player retires all undecided markets are considered void.

  1. Baseball and Softball

8½ innings rule

Total and run-line betting - The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets to stand.

7.1 Baseball Futures

7.1.1 Regular season wins/match-ups

Team must complete at least 160 regular season games for bets to stand unless the remaining games during the course of the season do not affect the result.

 

The team that progresses to the World Series will be deemed the winner of the pennant.


Bets on the Series shall be void if the statutory number of games (according to the respective controlling authority) are not completed or changed.

 

7.1.2 Outright, pennant and divisional betting

All bets shall stand after the bet has been accepted, regardless of team relocation, team name change, season length or play-off format.

7.1.3 Wildcard betting

The team that progresses to the MLB Playoffs via the wild card position will be deemed the winner.

7.2 In-Play/In-Running Baseball Rules

Possible extra innings are not considered in any market except for "Who scores the Xth point" and "Which team will win race to X points" or otherwise stated.

The names of the markets do not reflect the actual terms used in baseball. Please take note of the following legend for the actual terms used in baseball:

NAME OF MARKET vs TERMS USED IN BASEBALL

Period Innings

Overtime (OT) Extra Innings

Points Runs

Half-time Result after 9th half-innings

All markets will be cleared according to the final result after 9 innings (8 ½ innings if home team is leading at this point).

In case a match is interrupted or cancelled and won't be continued on the same day, all undecided markets are considered

void.

If markets remain open with an incorrect score or incorrect match status which has a significant impact on the prices, we reserve the right to void betting.

  1. Basketball

8.1 Game betting

All games must start on the scheduled date and time, failing which all bets thereon shall be void. If a game has been postponed or cancelled before its due start time, then all bets thereon shall be void.

If a game is abandoned or terminated at any time up to 5 minutes before the scheduled game end time, then all bets shall be void unless they have already been determined.

Three-way markets are settled on the score at the end of the prescribed match time. 

To Win the Match bets, which exclude a draw, shall be settled after overtime should that be necessary to determine the winner.

8.2 Outright bets

All long term/outright bets (e.g. to win the league) shall include overtime unless otherwise stated.

8.3 Handicap bets

Handicap bets are settled on the result at the end of the controlling authority's prescribed match time and do not include overtime.

8.4 Series betting

Bets shall be void if the statutory number of games (according to the respective controlling authority) are not completed or changed.

8.5 In-Play/In-Running Basketball Rules

If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

  1. Beach volleyball

In the event of any of the named players in a match changing before the match starts then all bets on that match shall be void. 

In the event of a match starting but not being completed, then all bets thereon shall be void, unless they have already been determined.

9.1 In-Play/In-Running Beach Volleyball Rules

In the case of a match not being finished all undecided markets are considered void.

Golden set is not considered in any of the mentioned markets.

If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If a team retires all undecided markets are considered void.

  1. Board and Related Diving
    Competitors must compete for bets on that competitor to stand, failing which any bet on that competitor shall be void.
  1. Bowls
    If a match does not play, all outright bets thereon shall be void. If an event starts but is not completed, the player progressing to the next round will be deemed the winner. In the event of a tie, the result at the end of the tie breaker will used for settlement purposes.

 

11.1 In-Play/In-Running Bowls Rules

In case of a retirement and walk over of any player all undecided bets are considered void.

If a match is interrupted and continued within 48hrs after initial start time, all open bets will be settled with the final result.

Otherwise all undecided bets are considered void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If the players/teams are displayed incorrectly, we reserve the right to void betting.

  1. Boxing

All boxing matches shall include betting on a draw and therefore bets on either boxer are losing bets if the fight ends in a draw.

If any fighter fails to answer the bell at the beginning of a round, the fight is deemed to have finished in the previous round for the purposes of round by round betting.

If a points decision is awarded before the scheduled number of rounds are completed, or a boxer is disqualified, bets will be settled on the round in which the fight was stopped.

The bet "To Win on Points" will only come into effect if the scheduled number of rounds are completed.

Bets will stand on the result given immediately after the fight has concluded, and will not be affected or amended by any future appeals or protest.

  1. Canoe/Kayak
    Competitors must pass the starting line for bets on that competitor to stand failing which any bet on that competitor shall be void.
  1. Chess
    If either player is substituted with another player all bets on that match shall be void.
  1. Combat sports/UFC/MMA

Prices are offered for each fighter to win the fight and in the event of a draw all bets shall be void.

If either fighter is replaced with another fighter all bets on that fight shall be void.

16 Cricket

The To Bat First market will be resulted as the team which bats first in the match. This market will be closed before the toss and any bet struck after the toss has been determined will be void.

The Highest Opening Partnership market will be resulted at the fall of the first wicket of the second team batting. Should an opening batsman retire hurt all bets will be void (as no end to the partnership has been determined).

The Man of the Match will be resulted as the player who is declared the man of the match by the controlling authority.

 

All bets will be settled in accordance with controlling authority competition rules, including matches where a reduction of overs takes place.

When a match is tied, top batsman, bowler and total bets shall stand, but match bets shall be void, unless a tie is included in the betting. TNB on a market is an acronym for "Tie No Bet". This means that if the tie is a result for the match, where both teams finish on the same number of runs, then all bets shall be void. If betting does not contain TNB, this means there is betting available on the tie, and this will count as a result for the match - meaning all bets on either side to win the match shall become losing bets.

16.1 Limited Over Games

If a match is abandoned due to outside interference and no result is declared, all bets thereon shall be void. In a weather affected match, where the minimum number of overs necessary to declare a result has not been bowled, all bets on the game shall be void except those bets where the contingency bet has already been determined.

All bets placed on matches that are reduced in length (including matches where adjustments are made by the Duckworth Lewis system), but are not abandoned, including "in-running" bets will stand, provided that the match has been completed and a result declared.

If there is a change in venue or team selection, all bets shall be void.

In T20 and IPL events where a match ends in a tie, Hollywoodbets will declare the result as a tie if the market includes tie betting. If the event clearly states (INC SUPER) in brackets in the market name, the match winner will be decided on the basis of a "Bowl Off" or "Super Over" and if the "Super Over" is tied then the next basis of determination used by the controlling body shall decide the winner of the match. The winner of the "Super Over" will be declared the winner of the match, and all bets on the winner will be paid, and all bets on the loser shall be declared as losing bets.

In top batsman and top bowler betting as well as runs scored by an individual batsman or wickets taken by individual bowlers:

  • Bets on any player not in the starting eleven shall be void.
  • All bets shall be void in a match unless at least one ball has been bowled by each side.
  • Top batsman and bowler bets will stand so long as the player is picked to play in the match, irrespective of whether he bats or bowls and in the event that the player does not bat or bowl, such players will be deemed to have scored zero runs and taken zero wickets respectively.
  • Head to head bets require at least one ball to have been bowled and a minimum of 25 overs for a one-day event and 10 overs for a T20 event to have been bowled, or the relevant innings to have been completed, to stand. Ties shall be void.
  • Bets on an individual batsman's runs shall be void if he does not face at least one ball.
  • If a match is abandoned before a bowler can complete his allotted overs or take more wickets than the other bowler, then all bets on the top bowler market shall be void.

 

The Top Batsman market will be settled on the batsman who scores the most runs in the innings. In the case of two or more batsmen scoring the same number of runs the dead heat rules shall apply.

The Top Wicket Taker market will be settled on the bowler who takes the most wickets in the innings, series, or tournament as applicable. In the case of two or more players taking the same number of wickets the dead heat rules shall apply.

The Top Bowler market will be settled on the bowler who takes the most wickets in the innings, series, or tournament as applicable. In the case of two or more players taking the same number of wickets then the bowler with the least number of runs conceded will be deemed the winner in the Top Bowler market.

The Top Catcher market will be settled on the player who takes the most catches in the innings. In the case of two or more players taking the same number of catches the dead heat rules shall apply.

The Most Match Sixes will be resulted as the team which hits the most sixes, with a draw/tie being a betting option.

The Race to 10 Runs will be resulted as the batsman who gets to 10 runs first in the innings.

Innings Runs/Innings Sixes

ODIs - Bets on the total runs (overs/unders) and total sixes (overs/unders) in an innings will be void if the intervention of rain or any other delay results in the number of overs being reduced by more than 5 overs than that scheduled when the bets were struck; unless settlement of bets is already determined. This applies to both ante-post and In-Running betting.

T20s - Bets on the total runs (overs/unders) and total sixes (overs/unders) in an innings will be void if the intervention of rain or any other delay results in the number of overs being reduced by more than 2 overs than that scheduled when the bets were struck; unless settlement of bets is already determined. This applies to both ante-post and In-Running betting. In matches of 10 overs or less, bets will be void if the entire innings is not completed, unless settlement of bets is already determined.

100-Ball Matches - Bets will be void if the number of balls is reduced by 11 or more from those scheduled when bets were struck, unless settlement of bets is already determined.

Test Matches - A minimum of 50 overs must be bowled in the innings unless the team is All Out or the team declares. Otherwise all bets are void unless settlement of bets is already determined.

16.2 Four/Five Day Matches

All bets shall be void if a ball is not bowled.

Should the scheduled number of matches not be played in a test series, then all bets thereon are void, save where a winning lead has already been established.

If a match is abandoned for any reason and there is no official result, then all bets not determined on the match shall be void.

In the event of a tie, dead heat rules will apply and bets on a draw will be losing bets.

 

The Top Batsman market will be settled on the batsman who scores the most runs in the first innings only. In the case of two or more batsmen scoring the same number of runs the dead heat rules shall apply.

The Top Wicket Taker market will be settled on the bowler who takes the most wickets in the first innings only. In the case of two or more players taking the same number of wickets the dead heat rules shall apply.

The Top Bowler market will be settled on the bowler who takes the most wickets in the first innings only. In the case of two or more players taking the same number of wickets then the bowler with the least number of runs conceded will be deemed the winner in the Top Bowler market.

The Top Catcher market will be settled on the player who takes the most catches in the first innings only. In the case of two or more players taking the same number of catches the dead heat rules shall apply.

The Most Match Sixes will be resulted as the team that hits the most sixes in the match, both innings if applicable, with a draw/tie being a betting option.

The Score 100 Runs in the First Innings shall mean the first innings of the match only (i.e. relating to the innings of the first batting team).

The Score 50 Runs in the First Innings shall mean the first innings of the match only (i.e. relating to the innings of the first batting team).

16.3 Test Series/One Day Series/T20 Series

Series Correct Score bets shall be void if the designated number of matches is not completed.

Series Top Batsman, Top Wicket Taker and Top Bowler betting are "all-in" and treated as ante post betting markets, whether or not they bat or bowl.

Where a bet on an outright winner of a series has been taken and the trophy is shared due to a tie or no result, dead heat rules apply, unless betting on a shared series was offered. However, bets on a team to win a final shall be void if the match ends in a tie unless a tie is included in the betting.

16.4 In-Play/In-Running Cricket Rules

 

The Highest Opening Partnership market will be resulted at the fall of the first wicket. Should an opening batsman retire hurt all bets will be void (as no end to the partnership has been determined).

The Man of the Match will be resulted as the player who is declared the man of the match by the controlling authority.

All bets will be settled in accordance with controlling authority competition rules, including matches where a reduction of overs takes place. In case of a retirement and walk over of any player all undecided bets are considered void.

 If a match is abandoned due to outside interference and no result is declared, all bets thereon shall be void. In a weather affected match, where the minimum number of overs necessary to declare a result has not been bowled, all bets on the game shall be void except those bets where the contingency bet has already been determined.

All bets placed on matches that are reduced in length (including matches where adjustments are made by the Duckworth Lewis system), but are not abandoned, will stand, provided that the match has been completed and a result declared.

When a match is tied, top batsman, bowler and total bets shall stand, but match bets shall be void, unless a tie is included in the betting. TNB on a market is an acronym for "Tie No Bet". This means that if the tie is a result for the match, where both teams finish on the same number of runs, then all bets shall be void. If betting does not contain TNB, this means there is betting available on the tie, and this will count as a result for the match - meaning all bets on either side to win the match shall become losing bets.

In Limited Over events where a match ends in a tie, Hollywoodbets will declare the result as a tie if the market includes tie betting. If the event clearly states (INC SUPER) in brackets in the market name, the match winner will be decided on the basis of a "Bowl Off" or "Super Over" or another form of play or basis of determination that declares the winner of the match. The winner of the "Super Over" will be declared the winner of the match, and all bets on the winner will be paid, and all bets on the loser shall be declared as losing bets.

 

The Top Batsman market will be settled on the batsman who scores the most runs in the innings. In the case of two or more batsmen scoring the same number of runs the dead heat rules shall apply.

The Top Wicket Taker market will be settled on the bowler who takes the most wickets in the innings, series, or tournament as applicable. In the case of two or more players taking the same number of wickets the dead heat rules shall apply.

The Most Match Sixes will be resulted as the team which hits the most sixes, with a draw/tie being a betting option.

ODIs - Bets on the total runs (overs/unders) and total sixes (overs/unders) in an innings will be void if the intervention of rain or any other delay results in the number of overs being reduced by more than 5 overs than that scheduled when the bets were struck; unless settlement of bets is already determined. This applies to both ante-post and In-Running betting.

T20s - Bets on the total runs (overs/unders) and total sixes (overs/unders) in an innings will be void if the intervention of rain or any other delay results in the number of overs being reduced by more than 2 overs than that scheduled when the bets were struck; unless settlement of bets is already determined. This applies to both ante-post and In-Running betting. In matches of 10 overs or less, bets will be void if the entire innings is not completed, unless settlement of bets is already determined.

Test Matches - A minimum of 50 overs must be bowled in the innings unless the team is All Out or the team declares. Otherwise all bets are void unless settlement of bets is already determined.

If a match is abandoned for any reason and there is no official result, then all bets not determined on the match shall be void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If the players/teams are displayed incorrectly, we reserve the right to void betting.

  1. Curling

All outright tournament bets shall stand irrespective of whether or not the player competes. These bets will be treated as ante-post bets.

All matches will be settled on the final score. For betting purposes, extra ends will count.

 

For end betting purposes, if a 'blank end' price is not offered for a specific end, all bets will be void if the end is blank (0-0).

  1. Cycling

The outright winner market is considered to be ante-post or "all-in" and treated as an ante-post betting market whether or not the selection competes. In the event of a disqualification, the official result will count as the "weigh in" and this will determine the result.

Head to head bets will be settled on a first competitor past the finish line basis.

Once a competitor has started he will be considered a "runner" for both individual stage and outright betting.

  1. Darts

19.1 Outright betting

If a competitor does not compete, all bets on all other competitors may be subject to a deduction in terms of the Deduction Table (see paragraph 3.1.1 of the Horse Racing Rules).

19.2 Match betting

In the event of a match starting but not being completed, the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes. For Premier League darts events, match betting may be offered in the form of three-way and two-way markets. For settlement purposes the three-way market includes the 'tie' option. Bets shall be void in the two-way market if the match result is a tie.

19.3 In-Play/In-Running Darts Rules

In the case of a match not being finished all undecided markets are considered void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If the players/teams are displayed incorrectly, we reserve the right to void betting.

Bullseye counts as red check out colour.

  1. Equestrian
    Competitors must pass the starting line for bets on that competitor to stand, failing which any bet on that competitor shall be void.

Bets stand regardless of riders changing named horses during an event.

  1. E-Sports

Settlement will be based on the official result as declared by the relevant governing body of the specified competition. Non-runner no bet. Outright and Group Winner markets may be subject to a deduction (refer 3.1.1 of Horse Racing Rules).

An unplayed or postponed match will be treated as a non-runner for settlement purposes unless it is played within 48 hours of the originally scheduled start time.

Bets will be void if the fixture is listed incorrectly.

If a match is played before the scheduled start date/time, all bets placed after the actual starting time will be void. All bets placed before the actual starting time will stand.

To Win Match/To Win Map - If a match or map is replayed due to a draw, the replayed match or map will be treated as a separate entity. In the event of a match or map starting but not being completed, then all bets will be void unless after the start of the match a player is disqualified, in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition will be deemed the winner for settlement purposes. 
If a match or map is replayed due to a disconnection, all bets on the specified market will be void unless the outcome is already determined. The replayed match or map will be treated as a separate entity.


If a player/team is given a walkover on at least one map before the match starts, all bets will be void.

Handicap Betting / Total Map Betting / Correct Score Betting / 'Race to' Maps - Bets are void if the statutory number of maps are changed, or differ from those offered for betting purposes. In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

To Win At Least One Map - In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

 

StarCraft II 
Map Betting: in the event of a draw, To Win Map market will be voided.


Winning Race / Winning Player Nation: In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

 

CS:GO
Settlement is based on regulation time only.

Map Betting: in the event of a draw, the quoted draw participant will be deemed the winner for settlement purposes.
Round Handicap Betting - Bets are void if the statutory number of rounds are changed, or differ from those offered for betting purposes. In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

 

DOTA2/LOL 
Map Betting: in the event of a draw, the To Win Map market will be voided. 


First Blood markets: Only kills by the opposition team / player will count.


Kill markets: will be settled based on the official scoreboard.


All time-based bets are settled on the in-game clock, and do not include the period before minions/creeps spawn. In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

 

FIFA Interactive World Cup

To Win Match settlement will be based on the official score at the end of a scheduled 90 FIFA minutes played and does not include extra-time, time allocated for a penalty shootout or golden goal.

In-Play Markets - If a match or map is replayed due to a draw or disconnection, all bets on the specified market will be void unless the outcome is already determined. The replayed match or map will be treated as a separate entity.

To Win Match / To Win Current Map / To Win Next Map - In the event of a match or map starting but not being completed then all bets will be void unless the outcome is already determined; or after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition will be deemed the winner for settlement purposes.

Handicap Betting (Map/Score) - Bets are void if the statutory number of maps are changed, or differ from those offered for betting purposes. In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

eSoccer

Any eSoccer matches will be flagged in the competition title as such (these are esports football matches). The length of match will depend on individual competitions and all results will be settled on official competition website results.

For any eSoccer events the payout limits for "All Other Sporting Events and Contingencies", as displayed in Table 2.14.5 of the Terms and Conditions apply, not those for Soccer.

  1. Fencing
    Prices are offered for each competitor to win the duel and in the event of a draw bets on both competitors shall be void. If either participant is replaced with another fencer all bets shall be void.
  1. Floorball (Bandy)

All games must start on the scheduled date for bets to have action. If a game has been postponed or cancelled before its due start time or is not completed in full according to regulation time, then all bets are deemed no action and are void.

All match markets will be settled on the score at the end of regulation time and will exclude overtime if played, unless stated otherwise.

Highest Scoring Period - excludes overtime. If 2 or more periods have the same score, the result will be settled as a tie.

Winning Margin - includes the tie.

Match Totals Odd or Even - if there is no score all bets will be settled as even.

To Score First Goal - if the match is abandoned before a goal is scored, bets will be void.

To Win Match (2-Way), To Lift the Trophy and To Qualify - include overtime/shootout if played.

Period Betting - The relevant period must be completed for bets to have action, unless the specific market outcome is already determined.

  1. Futsal

All match markets will be settled on regulation time (specific to competition governing body), unless stated otherwise, including Match Odd/Even, which in the event of no score will be settled as Even. Regulation time must be completed for bets to stand unless the specific market outcome is already determined.

All games must start on the scheduled date for bets to have action. A game must be completed in full for bets to stand, unless settlement of bets is already determined.

Half bets will be settled at the end of the specified half (exclude any extra-time played). In the event of a specific half not being completed bets will be void, unless the specific market outcome is already determined.

24.1 In-Play/In-Running Futsal Rules

All markets (except half-time, first half markets, overtime and penalty shootout) are considered for regular time only.

If a match is interrupted and continued within 48hrs after initial kick-off date, all open bets will be settled with the final result. Otherwise all undecided bets are considered void.

If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.

If the market was opened with a missing or incorrect red card, we reserve the right to void betting.

If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.

If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.

If the team names or category are displayed incorrectly, we reserve the right to void betting.

  1. Gaelic Sports

All outright bets stand regardless of season length, provincial or qualifier format.

Unless otherwise stated all Gaelic Sports bets are settled on regulation time only (including injury-time); Extra-time does not count unless specified. Where a market specifically includes overtime and the game finishes level after overtime then bets will be void.

Bets will be settled on official GAA (Gaelic Athletics Association) result only.

If either team does not play, then bets will be void.

Bets on postponed matches are void unless the matches are re-arranged and played in the same 'Gaelic Week' (Monday - Sunday inclusive UK time).

Match Markets (including Alternatives)

Total game score is used to settle bets (goal = 3, point = 1).

Double Result 5-Way

If either/both the result at half time or full time end in a Tie, then Any Other Result will be settled as the winner.

First Goalscorer/Last Goalscorer/To Score a Goal Anytime

Own goals do not count. In the case of an own goal being scored first bets will be settled on 2nd goalscorer. In the case of the last goal being an own goal bets will be settled on the previous goal.

First Goalscorer/Team Goalscorer - Any player coming on as a substitute after the first goal is scored, or who takes no part in game, is deemed a non-runner.

Last Goalscorer - Any player that takes no part in the game is deemed a non-runner.

Score a Goal Anytime - Any player that takes no part in the game is deemed a non-runner.

First Scoring Play, Last Scoring Play 1st Half, First Scoring Play 2nd Half, First Points of 2nd Half, Last Scoring play, Team to Score 1st

Includes: free, penalty, 65/45, sideline cut/kick. Own goals count.

Half Betting

Half markets, the relevant half must be completed for bets to have action, unless the specific market outcome is already determined.

Total Goal Markets

Own goals count for settlement of the following: -

Match Total Goals

Both Teams to Score a Goal or More

Team to Score 1st Goal

Home / Away Total Goals

Total Goals 6-Way

Home / Away Goals 5-Way

First Goal and Result

Winning team is team that wins game having scored first goal/not scored goal/conceded first goal. Own goals count.

Game Total Odd/Even

Combined total of both teams used to determine winner. If the combined score is zero then bets will be void.

Team Total Odd/Even

Settled on respective totals achieved by teams. If team score is zero, then bets void.

Race to 10/15/20/25 Points

Team to reach 10/15/20/25 points first (including goals) deemed the winner.

Leader After 20/30/40 Etc Minutes In-Play

Settled on the result at the specified time in the match. E.g. 20 minutes leader is settled on the result in the match after 20:00 minutes of play. In the event of an abandonment prior to completion then all bets will be void unless settlement is already determined.

10 Minute Betting In-Play

The designated 10-minute period must be completed for bets to stand, unless the outcome of the specific market is already determined.

Winning Margin/Winning Margin 5-Way

Draw option is available.

Number of 45's/65's

Settlement is based on the number of 45's (65's for Hurling) awarded, irrespective of whether they are scored or not.

Season Top Scorer

Player who scores most through the All-Ireland Championship (including qualifiers) is deemed the winner. All-in, play or not.

Team Performance

Predict the exact stage where the team will be eliminated or exactly what final classification they will achieve.

Furthest Progressing Team

Should both teams be eliminated at the same stage then dead-heat rules apply. Provincial series does not count. Team which achieves best placing in qualifier and knockout series will be deemed the winner.

To Qualify/To Lift Trophy/To Win Match/To Win in Extra Time

Settlement includes Extra Time if played.

Settlement of Wagers

Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.

In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.

  1. Golf

Where a tournament which is scheduled for 72 holes is abandoned for any reason, all bets on the outcome of the tournament shall be void.

Where a tournament is suspended for any reason and no official result is declared in circumstances where the balance of the tournament is intended to be rescheduled, all outstanding bets will stand until a result is declared by the relevant controlling authority. If a result is not declared within 7 days of the original scheduled completion date, all outstanding bets thereon shall be void.

Where a tournament is reduced from the scheduled number of holes for any reason (e.g. adverse weather conditions) outright bets placed prior to the final completed round will be settled on the player awarded the trophy if 36 holes of the tournament have been completed. If less than 36 holes have been completed or outright bets were placed after the final completed round then bets will be void.

All outright bets are settled on the player who wins the trophy and any playoff holes will be taken into account when determining the winner of a tournament.

In the case of place bets where there is a tie after completion of the scheduled number of holes (subject to the rules outlined above), the revised payout payable shall be calculated by the following method:

  • Divide the face value of the bet (the original payout and the original stake) by the number of players involved in the tie, draw or dead heat.
  • Then multiply the figure obtained by the calculation detailed above by the number of official placings to be filled by the players involved in the tie, draw or dead heat.

 

Bets shall be void on any player who fails to tee off in the first round. Players who withdraw after tee off shall be deemed a loser of the tournament.

 

A player who tees off is deemed "under orders" and all outright and match bets stand.

The following applies to "make the cut" betting:

  • For a bet to stand the player must play 36 holes (or 54 holes where the cut is made at that point).
  • A player is deemed to have made the cut if a player is eligible to play in the round after the cut has been made (even if he chooses not to). If a player is not eligible to do so (even if the rules for the cut have been changed during the tournament), that player is deemed to have missed the cut.

The following applies to tournament group betting:

  • Bets on any player in a specified group who fails to start the tournament shall be void and deduction rules (refer deduction table in 3.1.1 in Horse Racing Rules) shall apply in respect of the remaining players in that group.
  • Dead heat rules applicable to horse racing shall apply if two or more players tie for first place in the group.

The following applies to tournament match betting:

  • Prices are quoted for the tie in match betting - i.e. both players to achieve the same overall score after 72 holes, inclusive of when the number of holes has been reduced provided that it is not fewer than 36 holes and an official result has been declared by the recognized governing body.
  • If either player fails to take part in the tournament, or if the specific round is abandoned, then bets on that match shall be void.
  • The winner in a match bet is the player to complete the most holes with the lowest score. If one player misses the cut his opponent is deemed the winner.
  • Play off holes do not count unless the bet was made specifically to exclude the tie.

The following applies to two, three and four ball matches:

  • All bets are settled on the lowest single round score over the specified 18 holes played and all 18 holes must be completed.
  • In Modified Stableford competitions the winner shall be the player who accumulates the most points, for the highest overall score.
  • If a player starts a round but fails to complete it, all bets on that player will be deemed losers regardless of score.
  • All bets shall be void if the specified round is abandoned or if any one of the players fails to start the round.
  • Dead heat rules applicable to horse racing shall apply for three and four balls if more than one player achieves the lowest score, unless a tie is quoted.
  • A tie will be quoted for two ball betting and where a tie occurs all bets on players are losers unless it clearly states that betting is quoted with no tie.
  • In the event of a player listed in a three or four ball withdrawing before the event has started, all bets on that specific three or four ball shall be void.
  • If a player withdraws for any reason or is disqualified during the tournament after he has teed off, all bets will stand on that three or four ball.
  • If two or three players are tied on the same score they will be settled as a dead heat for betting purposes, unless they are involved in a playoff where the winner of the three or four ball is the golfer with the lowest finishing score. If all three or four golfers miss the cut, the player with the lowest score will be deemed the winner.
  1. Greyhounds

UK and Ireland Greyhounds
Antepost wagers are accepted on the basis all-in run or not, entered or not. Where Each-Way Antepost bets are placed on a Greyhound which is subsequently declared a non-runner for a final (having qualified for it), resulting in the original place terms offered being greater than the number of runners in the final, then the selection will be settled as placed (with Dead Heat rules applying where necessary). This does not apply to Greyhounds that are disqualified at the Semi-Final stage, or in finals where a reserve replaces the absent Greyhound.

To Qualify for the Final - Once a Greyhound has qualified for a specified final, bets will be settled as a winner (even if they are subsequently declared a non-runner for that final). This does not apply to Greyhounds that are disqualified at the Semi-Final stage.

All bets placed after the semi-finals are non-runner no-bet. If a greyhound is withdrawn at that stage any bets placed after the semi-finals prior to the withdrawal will be settled at SP.

Greyhound bets are accepted for all meetings whose card is published on our Website

Each-Way betting at starting prices will be settled as follows:

8 runners: one fifth the odds for the first three places.

5, 6 or 7 runners: one quarter the odds for the first two places.

Less than 5 runners: the place part goes to win.

Where a client selects a trap number from which no selection runs, in singles, doubles, trebles, etc, then this will be treated as a non-runner.

If a reserve dog runs the following settlement rules apply:

If a trap number is selected and a reserve runs then bets on the trap number will be settled on the reserve at SP.

Bets on all other dogs in the race where a price was taken before the reserve was announced will be settled at SP.

If a named dog (No reserves) is selected and a reserve runs in place of the named dog, then the bet will be settled as a non-runner.

Where a price is taken then bets on named dogs placed prior to withdrawal in a race where a reserve runs from a different trap will be settled at SP.

Payment will be made on the official result of races. Bets will be void in the event of no Starting Price being returned. Hollywoodbets reserves the right to declare void any bets where it considers there to be reasonable suspicion or evidence of unfair price manipulation.

When a race is re-run all bets stand. However, where a price has been taken, settlement will be at the Starting Price returned on the re-run. Should a race be declared void and not re-run then all selections will be treated as non-runners.

In the event of abandonment or postponement to races where early prices have been offered, all bets will stand as long as the races are rescheduled and completed. However, bets where a price has been taken will be settled at the Starting Price, should a non-runner, in the specified race, be declared.

Settlement of Wagers
Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.

  1. Gymnastics
    Competitors must attempt one discipline/round for bets on that competitor to stand; failing which any bet on that competitor shall be void.
  1. Handball

Outright Betting is all-in compete or not.

Unless otherwise stated all bets will be settled based on the score at the end of regulation time and excluding overtime if played. All match betting markets are based on the result at the end of a scheduled 60 minutes play unless otherwise stated. If the scheduled 60 minutes is not played then bets will be void, with the exception of game props where the result has already been determined.

The following markets include overtime/shootouts for settlement purposes:

To Qualify
To Lift Trophy

Specifically, for any competition that uses a Mercy Rule, in the event of such a Rule being called in a match, all bets will stand on the score at the time.

If a match venue is changed, then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void.

Matches Postponed or Cancelled

Any postponed or cancelled matches will be treated as a non-runner for settling purposes, unless it is played within 48 hours of the original start time.

Half Betting
The designated half must be completed for bets to stand, unless the outcome of the specific market is already determined. This excludes overtime, if played.

Game Props
All game props, including the following markets, will be settled on regulation time only and exclude overtime if played:

Team with Highest Scoring Half/Highest Scoring Half/Game Total Odd-Even/Team Total Odd-Even/Winning Margin (incl. Alternative)/Double Result (incl. Alternative)/Double Chance/Tribet 2.5/Race to Markets/Team to score X Goals/Both Teams to score X Goals/Either Team to score X Goals.
Team Performance

Predict the exact stage where the team will be eliminated or exactly what medal they will win.

Top Team Goalscorer

Goals scored in 60 minutes and extra-time count, but penalty shootout goals do not. Dead-heat rules apply. If a player takes part in the tournament bets have action.

Tournament Top Goalscorer

Goals scored in 60 minutes and extra-time count, but penalty shootout goals do not. Dead-heat rules apply. If a player takes part in the tournament bets have action.

Top Non-European Team

To determine the best non-European team the following criteria will be used for settlement purposes: Firstly, team with the highest place finish. In the event of no teams being placed, then most points accrued in group stages, then team with best goal difference, lastly team with most goals. If still tied, then dead-heat rules apply.

Tournament MVP / Tournament All Star Team Goalkeeper / Tournament Best Defender
Settlement will be based on the results as published by the official tournament governing body.

 

In-Play Betting

A game must be completed in full for bets to stand (unless the outcome of the specific market is already determined). All markets (except half-time, first half, who scores the Xth point and which team will win race to X points) are considered for regular time only.

All In-Play game markets exclude overtime if played, except the following:

  • To Qualify
  • To Lift Trophy
  • To Win Match (Inc OT/SO) - if the match is determined in regulation time this market will be settled on the outcome at that time. 

If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

If odds were offered with an incorrect match time (more than 3 minutes), we reserve the right to void betting.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

For In-Play half betting, including the following markets, the designated half must be completed for bets to stand (unless the outcome of the specific market is already determined). All In-Play half bets exclude overtime if played.

Handicap(s)/Total Goal(s)/Result(s)/Team Total(s)/Total Odd-Even/Margin of Victory/First Goal of Half/Draw-No-Bet/Double Chance/Race to Markets

For In-Play 10-minute betting, including the following markets, the designated 10-minute period must be completed for bets to stand (unless the outcome of the specific market is already determined):

Handicap(s)/Total Goal(s)/Result(s)/Team Total(s)/Total Odd-Even/Last Goal/Margin of Victory/Race to Markets

Settlement of Wagers

Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.

In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.

  1. Hockey
    If an event is suspended, abandoned or postponed more than 36 hours after the scheduled commencement time, then all bets on that event shall be void. If the event takes place at a different venue, then all bets shall be void.


All bets are determined at the end of a scheduled 70 minutes play unless otherwise stated. This does not include extra time or time allocated for a penalty stroke shootout.


Where the venue of any arranged or reconvened match is changed all bets shall be void.

  1. Ice Hockey

All games must start on the scheduled date and time failing which all bets thereon shall be void.

If a game is abandoned or terminated at any time up to 5 minutes before the scheduled game end time, then all bets shall be void unless they have already been determined. In the event of a draw where no odds are offered on a draw, all bets shall be void.

NHL/NCAAH

All bets include overtime/shootouts unless otherwise stated. In the event of a game being decided by a penalty shootout, then one goal will be added to the winning team's score and the game total.


Three-way markets are settled on the score at the end of the controlling authority's prescribed match time, unless specifically stated otherwise.


All Competitions (excluding NHL/NCAAH)

All bets will be settled based on the score at the end of prescribed match time and excluding overtime if played.


Tournament betting including IIHF World Championships/Olympic Games

Settlement of match-up bets will be based on which team progresses further in the tournament. If both teams are eliminated in the same stage all bets shall be void apart from the semi-finals where the bronze medal match will count for final positions.


Series betting

Bets shall be void if the statutory number of games (according to the respective controlling authority) are not completed or are changed.

31.1 In-Play/In-Running Ice Hockey Rules

All markets (except period, overtime and penalty shootout markets) are considered for regular time only unless it is mentioned in the market.

If a match is interrupted and continued within 48hrs after initial kick-off all active bets will be settled with the final result. Otherwise all undecided bets are considered void.

If the market remains open when the following events have already taken place: goals and penalties, we reserve the right to void betting.

If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.

If a wrong score is entered all markets will be cancelled for the time when the incorrect score was displayed.

  1. International Rules

All match bets settled on regulation time only (80 minutes). Bets will be settled on official GAA/AFL result only.

Series winner is team with highest combined score from both tests. If both teams finish with a tied aggregate score, then the current holders will be deemed the winner.

Own goals, overs and behinds will count as first scoring play.

Quarter with highest combined score of both teams will be deemed the winner. If there is a tie for highest scoring quarter, then bets are settled as a tie.

The First quarter must be completed for bets to have action. If quarter ends in a tie, then bets will be settled at the tie price if offered

Any player coming on as a substitute after the first goal or who takes no part in the game is deemed a non-runner in the first goalscorer market. Own goals do not count. In the case of own goal scored 1st bets will be settled on 2nd goalscorer.

Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.

  1. Motor Racing

All race bets are "all-in" or ante post markets.

In the case of Grand Prix betting, for settlement purposes, the official result immediately after the race will count as the official result and that result will not be affected by any subsequent protests, processes or amendments to placing. In the event of a disqualification the official result, declared immediately after the race will determine the settlement of bets. In the event that the number of laps in the race is reduced for any reason, bets will stand and the official result will be applied to determine the outcome of the event.

For Championship betting, bets will be determined by the number of points accumulated immediately after the final race of the season and will not be affected by any subsequent enquiries.

The official start of any Grand Prix is defined as the start of the "formation lap". Once the formation lap has commenced, all contestants are "under starter's orders".

In Match Betting between two drivers, if neither driver finishes the race, the most number of laps completed will determine settlement. If both drivers complete the same number of full laps, dead heat rules (refer paragraph 3.1) will apply.

In the event that the number of laps in the race is reduced for any reason, bets will stand and the official result will be applied to determine the outcome of the event.

  1. Netball

A game must be completed in full for bets to stand, unless settlement of bets is already determined.

In 2-Way markets bets are void if the match is tied. Stakes on single bets are returned, and in multiples the selection is treated as a non-runner.

Pre-Game Bets

All pre-game bets exclude overtime, if played unless otherwise stated.

In-Play Game (Quarter/Half/Full-time) Bets EXCLUDE Overtime Unless Stated Otherwise

  1. Politics

Unless otherwise stated all bets on Politics markets are all-in run, or not.

All betting within a given election is singles only. Accumulative bets accepted in error will be settled as singles with the stake apportioned.

Settlement of all bets will be based on the total votes cast and counted at the time of the election, and not on any subsequent legal challenge.

All bets on the US Election are settled on the winner of the election and not on the person who is inaugurated.

  1. Rowing
    The controlling authority's times and results will determine settlement of bets.

In the event of a race starting but not being completed (i.e. there is no deemed winner) then all bets thereon shall be void.

  1. Rugby

All bets are laid on 80 minutes play, plus referee's optional time, if applicable. Any score in extra time or as a result of a penalty shootout after extra time, are excluded for the purposes of any bet.

If a match is abandoned for any reason and there is no official result, then all bets not determined during the match shall be void.

All betting to win a tournament/lift the cup/progress to the next round will include extra time and penalty shootouts played.

Double Result betting will apply to which team is winning at half-time and which team wins the match at full-time.

The Highest Scoring Half will be decided on the half where the most points were scored, with the tie being a betting option.

The Team to Win Both Halves will be decided on whether the winning team will score the most points in both halves. If the winning team scored all their points in the first half and none in the second they will not be recorded as winning this market.

The Team to Score Last will be decided on the team to score the last points in the 80 minutes of play.

The Team Scoring First Wins Game is decided on the double event that the team which scores first in the game, wins the game in 80 minutes of play.

The Team to Trail in Match is decided on the yes or no answer to the question: Did the team trail at any stage in the match, up to the final 80-minute whistle?

Penalty tries will be included for betting on first try bets. If a price is quoted for a penalty try for the purposes of first try scorer betting, then bets on players will be a losing bet. If no price is quoted, then the penalty try will be ignored for betting purposes.

In First Try Markets:

  • Bets shall be void if the selected player does not take part in the starting line-up.
  • If a match is abandoned, "first player to score" bets shall stand, provided a try has been scored.
  • Bets will stand regardless of whether the player who is the subject of the bet or any other player takes or leaves the field or is dismissed from the game.
  • "Any Other Try Scorer" means any player besides those quoted in the event. Only players NOT quoted in this event will be taken into account for the "Any Other Player" bets. 

The First Try Scorer market allows one to bet on what positioned player will score the first try. This also allows for the penalty try option as well as for no try to be scored. This is an 80-minute market and excludes extra time played. The following options apply:

  • Any Forward (numbers 1-8)
  • Scrumhalf, Flyhalf or any Centre (9, 10, 12,13)
  • Fullback or any Wing (11, 14, 15)
  • Any team Penalty Try
  • No Try scorer

The substitutes will have their position determined as the position they fill when they come onto the field (they will normally fill the position of the player they replace). If a starting player (1-15) switches position, but plays in the same jersey number, that jersey number will determine this market. (Therefore, if a wing moves to scrumhalf, he will still be considered a wing for this market). If a match is abandoned, "first try scorer" bets shall stand, provided a try has been scored prior to abandonment.

In the First Stoppage market pays the incident that produces the first referee designated stoppage. This explicitly excludes a quick lineout throw.

In Rugby 7's matches, handicap betting will be offered on the outcome after regulation time (14 minutes or 20 minutes) (until the referee blows the final whistle). This will not include any points scored during extra time, or during a drop-goal shootout.

In the 'New Coach' market any bets taken within 24 hours of the announcement of the new coach shall be void.

37.1 Holly Sixa Rugby Bet

The Holly Sixa bet is to select the result of six matches in any sport as designated by Hollywoodbets in its sole discretion on a daily basis. There are three possible results for each match viz: 1 - Team A to win; 2 - Draw; 3 - Team B to win.

If a match or matches as designated in the Holly Sixa fixture list is not completed by midnight of the day on which it was scheduled to be played, it shall be treated as abandoned, all Holly Sixa bets thereon shall be void and such match or matches shall not contribute to the full multiplied odds dividend. If a match was played prior to the day prescribed by the Holly Sixa fixture list, then Holly Sixa bets thereon shall be void.

If all the matches as designated in the Holly Sixa fixtures card are abandoned, all bets thereon shall be void.

The dividend shall be no less than the full multiplied full-time odds (at the time of kick off as displayed on the Hollywoodbets website) of the winning permutation. All results are based on the score at the end of the match (excluding extra time and penalty shootouts).

37.2 HollySixa - Individual Rugby Match Sixa

This Sixa bet is to select the result of six different bet types in a match as designated by Hollywoodbets in its sole discretion.

If a match as designated in the Holly Sixa fixture list is not started and completed by midnight of the day on which it was scheduled to be played, it shall be treated as abandoned. All Holly Sixa bets thereon shall be void. 

If a match was played prior to the day prescribed by the Holly Sixa fixture list, then Holly Sixa bets thereon shall be void.

If the match as designated in the Holly Sixa fixtures card is started but not completed for any reason whatsoever, all bets thereon shall be resulted in accordance with the bet type result of all completed contingencies. All uncompleted contingencies shall be void.

The dividend shall be no less than the full multiplied full-time odds (at the time of kick-off as displayed on the Hollywoodbets website) of the winning permutation. All results are based on the score at the end of the match (excluding extra time, penalty shootouts) or as the contingency is finalized.

37.3 Rugby Special Bet

The Rugby Special bet is to select the result of five rugby matches as designated in the totalisator's official fixture card for each event. There are five results for each match vis. 1 - Team A to win by 5-12 points, 2 - Team A to win by 13 or more points 3 - Draw or Team A or Team B to win by 4 points or less, 4 - Team B to win by 5-12 points, 5 - Team B to win by 13 or more points. 

The unit of betting is R1 and the minimum bet is R1. 

Hollywoodbets shall use the Soccer Special (six leg) format for generating bets and the final (sixth) leg shall be a 'free' bet, meaning that all options taken in the final leg shall be regarded as winners.

The dividend and results are declared by the Totalisator and the Hollywoodbets dividend shall be the Totalisator dividend divided by 10. The result of a match shall be the score at the end of the normal 80-minute playing period until the final whistle. It shall not include extra time nor penalty shootouts.

Any match in a Rugby Special pool not completed by 9am on the day after the last day on which matches in the pool were scheduled, shall be deemed abandoned and all choices shall qualify. The times at which matches are completed will be as supplied by the operator's official source, notwithstanding the operator's decision in terms of when a match has not been completed shall be final and binding. Further, the operator reserves the right to extend the time for a match to be completed if circumstances warrant and provided this does not unduly hamper the declaration of results and dividends.

If all the matches as designated in the official fixtures card are abandoned, all rugby special bets thereon shall be void.

Should there be no winning tickets on the pool on the Totalisator but winning tickets at Hollywoodbets, Hollywoodbets will pay a dividend determined by dividing the Totalisator pool by the number of Hollywoodbets Rugby Special winners. These dividends will be subject to ticket limits.

37.4 In-Play/In-Running Rugby Union & Rugby League Rules

All markets (except half-time, first half markets, overtime and penalty shootout) are considered for regular time only.

If a match is interrupted and continued within 48hrs after initial kick-off, all open bets will be settled with the final result.

Otherwise all undecided bets are considered void.

Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless otherwise stated.

This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.

If the market remains open when the following events have already taken place: score changes or red cards, we reserve the right to void betting.

If the market was opened with a missing or incorrect red card, we reserve the right to void betting.

If odds were offered with an incorrect-match time (more than 2 minutes), we reserve the right to void betting.

If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

If the team names or categories are displayed incorrectly, we reserve the right to void betting.

  1. Shooting

Participants must start one round for bets to stand otherwise bets will be void and stakes returned.

  1. Snooker/Pool

Competitors must compete for bets on that competitor in the outright markets to stand, failing which any bets on that competitor shall be void, and bets on the winning competitor may be subject to a deduction in terms of the deduction table (refer paragraph 3.1.1 of Horse Racing Rules).

In the event of a match starting but not being completed the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

Handicap betting/frame betting/total frames

If the statutory number of frames in a match are not completed, are changed or are different from those offered for betting purposes, all bets on that match shall be void. In the event of a disqualification or retirement all bets thereon are void.

39.1 In-Play/In-Running Snooker Rules

In the case of a retirement of a player or disqualification all undecided markets are considered void. If a match is not completed all undecided markets are considered void

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If the players/teams are displayed incorrectly, we reserve the right to void betting.

  1. Specials

40.1 Singing Events, Beauty Competitions and Reality Shows

Settlement will be based on official results.

40.2 Sports Personality of the Year

To Win Outright, Winning Sport, Top Three Finish, Straight Forecast; markets will be settled based on the awards presented on the evening of the ceremony. Dead-heat rules apply.

Match-Ups will be settled based on the official voting figures released after the award ceremony.

Where other Special Events are priced up, competition rules shall be displayed

  1. Squash
    All outright tournament bets shall stand irrespective of whether or not the player competes. These bets will be treated as ante-post bets. 

In the event of a match starting but not being completed all bets thereon shall be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.


For the purposes of handicap betting at the end of the match all of the games each individual player/team wins are totalled and the handicap applied to determine the handicap winner.

These markets are based on a standard number of games being played as determined by the relevant controlling authority. In the event of the prescribed number of games being changed or differing from those offered for betting purposes then all bets shall be void.

  1. Surfing
    Outright betting

Competitors must start Round 1 of a specified competition for bets on that competitor to stand, failing which any bet on that competitor shall be void. The classification at the time of the official ASP result in respect of that competition will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. If a specified event is not fully completed, then bets shall be void.

Outright markets may be subject to a deduction in terms of the deduction table (refer paragraph 3.1.1 of Horse Racing Rules).


Match-ups will be settled upon the surfer progressing furthest in a specified competition. If both quoted competitors are knocked out in the same round of a specified tournament, then the winner, for betting purposes, is deemed to be the surfer with the highest score. Both quoted surfers in a match-up must compete in Round 1 for bets to stand.

  1. Swimming
    Betting may be offered on individual races (such as heats and semi-finals) as well as on the final 'gold medal' event. Competitors must pass the start for bets on that competitor to stand; failing which any bet on that competitor shall be void.
  1. Table tennis

In the event of any of the named players in a match changing before the match starts then all bets thereon shall be void.

In the event of a match starting but not being completed, all bets thereon shall be void, unless after the start of the match a player is disqualified, in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.


For all other bets in the event of a match starting but not being completed, all bets shall be void, unless the specific market outcome is already determined.

44.1 In-Play/In-Running Table Tennis Rules

In the case of a match not being finished all undecided markets are considered void.

If a player retires all undecided markets are considered void.

If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If the players/teams are displayed incorrectly, we reserve the right to void betting.

  1. Tennis

All outright tournament bets shall stand irrespective of whether or not the player competes. These bets are treated as ante post bets.

In the event of a match starting but not being completed, then all bets (including set betting but excluding those contingencies that have been finalised) shall be void for that match. If a match is postponed and rescheduled, all bets stand.

A tennis match is deemed to have commenced with the first serve and the player who progresses to the next round or wins the tournament if in a final, will be deemed the winner. However, if a match is a walkover or ends prematurely for any reason, all single match bets thereon shall be void and multiples will be recalculated excluding that leg. Any player withdrawing from the tournament, after starting, by way of walkover, disqualification, illness or injury or any other reason shall be a loser in the outright market.

Any bet placed after the start of a particular match shall be void and where included in a multiple, the remainder of a bet will stand and the odds adjusted accordingly.

Bets stand regardless of any change of venue or court surface.

For set betting, if the match does not start or is unfinished due to either players' incapacity or disqualification, the bets shall be void.

In the event of a change in the total number of sets played, match bets will stand but set betting shall be void.

Markets Based on Total Games/Handicap Games Including In-Play

These general rules apply to Games in Individual Sets, Games in Match, Player Games, and Handicap Betting (based on games won).

In the event of forfeited points/games, these will count for final settlement.

For the purposes of all such markets a tie-break or Match tie-break is counted as one game.

In the event of retirement, disqualification or change of surface mid-match, bets will be void unless there is no conceivable way the set and/or match could be played to its natural conclusion without unconditionally determining the result of that market.

E.g. (1) A set is abandoned at 4-4: bets on Over/Under 9.5 games or fewer in the set are settled as winners/losers respectively, since any natural conclusion to the set would have at least 10 games; bets on Over/Under 10.5 games or more are void.

E.g. (2) A best-of-3 sets match is abandoned at 6-4 2-6: bets on Over/Under 23.5 games or fewer in match will be settled as winners/losers respectively, since any natural conclusion to the match would have at least 24 games; bets on Over/Under 24.5 games or more are void.

E.g. (3) A best-of-3 sets match is abandoned at 6-4 4-6 5-5: bets on either player with a handicap of +2.5 or more will be settled as winners, bets on either player with a handicap of -2.5 or less will be settled as losers, and bets on the tie with a handicap of +/- 3 or more will be settled as losers. All bets on handicaps ranging from -2 to +2 will be void.

International Premier Tennis League


Match Tie Betting - Settlement will be based on the official result.

Single-Set Match betting - Specifically for the final single-set match of a Match Tie, settlement of markets will be based on the first player(s) to reach 6 games (and the score at that point), and will ignore any subsequent 'catch up' games played in the set.

45.1 In-Play/In-Running Tennis Rules

In case of a retirement and walk over of any player all undecided bets are considered void.

In case of any delay (rain, darkness etc.) all markets remain unsettled and the trading will be continued as soon as the match continues.

In case of penalty point(s) being awarded by the umpire, all bets on that game will stand.

In case a match is finished before certain points/games were finished, all affected point/game related markets are considered void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

If the players/teams are displayed incorrectly, we reserve the right to void betting.

If a match is decided by a match tie-break then it will be considered to be the 3rd set.

Every tie-break or match tie-break counts as 1 game.

  1. Triathlon

Participants must pass the starting line for bets to stand otherwise bets will be void and stakes returned.

  1. Volleyball

A match must be played within 24 hours of the original scheduled start date and time for bets to stand.

In the event of a match starting but not being completed all bets thereon shall be void, unless the bet has already been determined.

In the event of referee enforced point deductions, the controlling authority's official results will be used for settlement purposes, on all markets.

For competitions where two legged ties have a 'golden set' to decide which team progresses (in the event of the tie being tied in sets), then for settlement purposes the 'golden set' will not count.

47.1 In-Play/In-Running Volleyball Rules

In the case of a match not being finished all undecided markets are considered void.

Golden set is not considered in any of the mentioned markets.

If a match is interrupted or postponed and is not continued within 48hrs after initial kick-off date, betting will be void.

If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

  1. Water polo

All bets will be settled on the controlling authority's prescribed match time. In the event of a match starting but not being completed all bets thereon shall be void, unless the specific market outcome is already determined.


For odd/even markets, any score of zero is deemed to be even for settlement purposes.

  1. Weightlifting

Competitors must attempt one lift for bets to stand.

  1. Winter Sports

The sports include inter alia:

  • Alpine Skiing Nordic Combined
  • Biathlon Skating
  • Bobsleigh Skeleton
  • Cross Country Skiing Ski Jumping
  • Freestyle Skiing Snowboarding
  • Luge

If the conditions of a specific event are changed from those originally listed by the official governing body then bets will be void, unless settlement of the bet(s) is already determined. E.g. altered official distance

If a specific event (determined as: after a final competitor list is known) is suspended or postponed bets remain valid provided that the event is completed on the same run/same venue within 36 hours (with the exception of Winter Olympic events). If the event takes place on a different run/venue bets will be made void and stakes returned.

Participants must pass starting line/gate for bets to stand otherwise bets will be void and stakes returned. In the case of a competitor withdrawing/being disqualified prior to the specific event a deduction (refer 3.1.1 of Horse Racing Rules) may be applied to bets. Bets on any participant who takes part in qualifying for a specified event but then fails to qualify for the main Round(s) will be classed as losers.

  1. Wrestling

Prices are offered for each fighter to win the fight and in the event of a draw all bets shall be void. If either fighter is replaced with another fighter, all bets on that fight shall be void.

  1. Yachting/Sailing/America's Cup

Competitors must pass the starting line for bets on that competitor to stand, failing which all bets on that competitor shall be void.

HOLLYWOOD SPORTSBOOK IS A LICENSED BETTING OPERATOR. HOLLYWOODBETS SUPPORTS RESPONSIBLE GAMBLING.
NO PERSONS UNDER THE AGE OF 18 YEARS ARE PERMITTED TO GAMBLE. WINNERS KNOW WHEN TO STOP. SOUTH AFRICAN RESPONSIBLE GAMBLING FOUNDATION TOLL-FREE COUNSELLING LINE 0800 006 008 OR WHATSAPP HELP TO 076 675 0710.

Hollywoodbets